Fisher-Price: Have a plug in swing that just stopped working...

A Fisher-Price customer review by GetHuman user ~katiebug from November 23rd, 2017

Background on ~katiebug's case

GetHuman: ~katiebug - can you tell our other Fisher-Price customers when your case took place?
~katiebug: Yup. It was morning, on November 17th.
GetHuman: Did you reach out to Fisher-Price, and if so, how?
~katiebug: I used the 800-432-5437 number I found for on the GetHuman Fisher-Price customer phone number page I was on: Fisher-Price Customer Service Phone Number
GetHuman: And which of these common Fisher-Price customer issues best describes the reason you wanted to talk to them?
(Shows ~katiebug a list of common Fisher-Price problems)
~katiebug: "Change order" was why I was trying to call.

~katiebug's review of Fisher-Price customer service

GetHuman: So how would you sum up your experience for GetHuman's Fisher-Price customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~katiebug: Have a plug in swing that just stopped working. Lady was extremely friendly and helpful. Waiting for new swing to be shipped. This is why I will always buy Fisher Price products!! They back up their stuff ***%
GetHuman: Let's quantify your experience contacting Fisher-Price. On a scale of 1 to 5, how easy is it go get help on a Fisher-Price problem?
~katiebug: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~katiebug: I'd give them a four out of five on communication.
GetHuman: And what about Fisher-Price's ability to quickly and effectively address your problem?
~katiebug: For that I would say five out of five.
GetHuman: And finally- any advice for other Fisher-Price customers?
~katiebug: Call them early in the day or late. Don't forget any personal or account information you might need for Fisher-Price to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~katiebug taken from his Fisher-Price customer service problem that occurred on November 17th, 2017.

Fisher-Price

5.00 of 5 stars | 14 reviews

~katiebug's Fisher-Price Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Fisher-Price, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Fisher-Price in any way.

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