Ford Motor Company Customer Reviews

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Ford Motor Company Ratings Summary

SUPPORT QUALITY
3.0
OUT OF 5
COMMUNICATION
3.1
OUT OF 5
RESPONSIVENESS
15.4
MINUTES - AVERAGE
OVERALL RATING
3.0
OUT OF 5


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Recent Ford Motor Company Reviews 1 - 15 of 18

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 by kubtibt - from 3 mos ago

Spoke English but just had no solution and didn't really care she had no solution. I did not believe what she told me. Not useful. Very irri Read full review ›
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 by dominke - from 4 mos ago

ford has lost its reputation and quality Read full review ›
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 by mwallace - from 6 mos ago

Customer Service Rep answered my call straight away, she was very polite & very helpful. I wish some of Fords Dealerships in South Florida w Read full review ›
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 by Anonymous - from 7 mos ago

I am glad for this number Read full review ›
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 by charles mccoy - from 9 mos ago

THis phone service is great ,, ladies are very helpful , But the key west Fl. Duncan dealership .DId not have my truck fix And keep it for 5 Read full review ›
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 by jennifer - from 1 yr ago

called fremont Motors because we were have problems with Ford Focus. they said it was the Throttle Body and that it was under warranty bring Read full review ›
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 by T R - from 1 yr ago

Big communication issues with the service department and Ford Corporate did not help Read full review ›
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 by Atlanta - from 1 yr ago

Terrible product, terrible service, I'll never buy an american piece of crap again.... Read full review ›
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 by Anonymous - from 1 yr ago

Very helpful!!! hoping to never have to call again. Read full review ›
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 by Anonymous - from 1 yr ago

Great Service Read full review ›
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 by unhappyfordcustomer - from 1 yr ago

Extremely helpful, had a person answer withing the first 2 rings. Thank You! Read full review ›
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 by mor4wd - from 1 yr ago

Friendly girl answered and did her best to answer all my questions. Read full review ›
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 by yic999 - from 1 yr ago

real person answers phone Read full review ›
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 by Anonymous - from 1 yr ago

not good very bad Read full review ›
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 by Anonymous - from 1 yr ago

I have a 2006 Ford Explorer that I bought new in the summer of 2006. I have owned the care for LESS than 4 years and the hood as 14 differe Read full review ›
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