Fort Worth Star-Telegram: Was only allowed to give automated request. No...

A Fort Worth Star-Telegram customer review by GetHuman user GetHuman-248391 from November 20th, 2017

Background on GetHuman-248391's case

GetHuman: GetHuman-248391 - can you tell our other Fort Worth Star-Telegram customers when your case took place?
GetHuman-248391: Sure. It was afternoon, on November 17th.
GetHuman: Did you reach out to Fort Worth Star-Telegram, and if so, how?
GetHuman-248391: I used the 800-776-7827 number I found for on the GetHuman Fort Worth Star-Telegram customer phone number page I was on: Fort Worth Star-Telegram Customer Service Phone Number
GetHuman: And which of these common Fort Worth Star-Telegram customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-248391 a list of common Fort Worth Star-Telegram problems)
GetHuman-248391: "Delivery problem" was why I was trying to call.

GetHuman-248391's review of Fort Worth Star-Telegram customer service

GetHuman: So how would you sum up your experience for GetHuman's Fort Worth Star-Telegram customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-248391: Was only allowed to give automated request. No follow through
GetHuman: Let's quantify your experience contacting Fort Worth Star-Telegram. On a scale of 1 to 5, how easy is it go get help on a Fort Worth Star-Telegram problem?
GetHuman-248391: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-248391: I'd give them a four out of five on communication.
GetHuman: And what about Fort Worth Star-Telegram's ability to quickly and effectively address your problem?
GetHuman-248391: For that I would say one out of five.
GetHuman: And finally- any advice for other Fort Worth Star-Telegram customers?
GetHuman-248391: Call them early in the day or late. Don't forget any personal or account information you might need for Fort Worth Star-Telegram to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-248391 taken from his Fort Worth Star-Telegram customer service problem that occurred on November 17th, 2017.

Fort Worth Star-Telegram

1.00 of 5 stars | 39 reviews

GetHuman-248391's Fort Worth Star-Telegram Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Fort Worth Star-Telegram, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Fort Worth Star-Telegram in any way.

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