Fort Worth Star-Telegram: I vacation stop for at least a week at a time o...

A Fort Worth Star-Telegram customer review by GetHuman user ~Kens40 from November 22nd, 2017

Background on ~Kens40's case

GetHuman: ~Kens40 - can you tell our other Fort Worth Star-Telegram customers when your case took place?
~Kens40: Sure. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Fort Worth Star-Telegram, and if so, how?
~Kens40: I used the 800-776-7827 number I found for on the GetHuman Fort Worth Star-Telegram customer phone number page I was on: Fort Worth Star-Telegram Customer Service Phone Number
GetHuman: And which of these common Fort Worth Star-Telegram customer issues best describes the reason you wanted to talk to them?
(Shows ~Kens40 a list of common Fort Worth Star-Telegram problems)
~Kens40: "Cancel subscription" was why I was trying to call.

~Kens40's review of Fort Worth Star-Telegram customer service

GetHuman: So how would you sum up your experience for GetHuman's Fort Worth Star-Telegram customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kens40: I vacation stop for at least a week at a time once every mo. Or so and used to get my acct. credited for the papers. Now they tell me that is no longer an option
GetHuman: Let's quantify your experience contacting Fort Worth Star-Telegram. On a scale of 1 to 5, how easy is it go get help on a Fort Worth Star-Telegram problem?
~Kens40: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kens40: I'd give them a three out of five on communication.
GetHuman: And what about Fort Worth Star-Telegram's ability to quickly and effectively address your problem?
~Kens40: For that I would say four out of five.
GetHuman: And finally- any advice for other Fort Worth Star-Telegram customers?
~Kens40: Call them early in the day or late. Don't forget any personal or account information you might need for Fort Worth Star-Telegram to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kens40 taken from his Fort Worth Star-Telegram customer service problem that occurred on November 13th, 2017.

Fort Worth Star-Telegram

1.00 of 5 stars | 39 reviews

~Kens40's Fort Worth Star-Telegram Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Fort Worth Star-Telegram, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Fort Worth Star-Telegram in any way.

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