Fox News: Person I talked to was rude and cut me off. And...
A Fox News customer review by GetHuman user ~Robert Friend from November 23rd, 2017
Background on ~Robert Friend's case
GetHuman: ~Robert Friend - can you tell our other Fox News customers when your case took place?
~Robert Friend: Yes. It was morning, on November 18th.
GetHuman: Did you reach out to Fox News, and if so, how?
GetHuman: And which of these common Fox News customer issues best describes the reason you wanted to talk to them?
(Shows ~Robert Friend a list of common Fox News problems)
~Robert Friend: "Cancel Service" was why I was trying to call.
~Robert Friend's review of Fox News customer service
GetHuman: So how would you sum up your experience for GetHuman's Fox News customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Robert Friend: Person I talked to was rude and cut me off. And didnt leave me ask my question!!!!!!!!
GetHuman: Let's quantify your experience contacting Fox News. On a scale of 1 to 5, how easy is it go get help on a Fox News problem?
~Robert Friend: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Robert Friend: I'd give them a three out of five on communication.
GetHuman: And what about Fox News's ability to quickly and effectively address your problem?
~Robert Friend: For that I would say four out of five.
GetHuman: And finally- any advice for other Fox News customers?
~Robert Friend: Call them early in the day or late. Don't forget any personal or account information you might need for Fox News to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Robert Friend taken from his Fox News customer service problem that occurred on November 18th, 2017.