Fox News: The person who answered the phone was polite an...
A Fox News customer review by GetHuman user ~old-time dancer from November 24th, 2017
Background on ~old-time dancer's case
GetHuman: ~old-time dancer - can you tell our other Fox News customers when your case took place?
~old-time dancer: Yes. It was evening, on November 22nd.
GetHuman: Did you reach out to Fox News, and if so, how?
GetHuman: And which of these common Fox News customer issues best describes the reason you wanted to talk to them?
(Shows ~old-time dancer a list of common Fox News problems)
~old-time dancer: "Cancel Service" was why I was trying to call.
~old-time dancer's review of Fox News customer service
GetHuman: So how would you sum up your experience for GetHuman's Fox News customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~old-time dancer: The person who answered the phone was polite and helpful.
GetHuman: Let's quantify your experience contacting Fox News. On a scale of 1 to 5, how easy is it go get help on a Fox News problem?
~old-time dancer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~old-time dancer: I'd give them a two out of five on communication.
GetHuman: And what about Fox News's ability to quickly and effectively address your problem?
~old-time dancer: For that I would say three out of five.
GetHuman: And finally- any advice for other Fox News customers?
~old-time dancer: Call them early in the day or late. Don't forget any personal or account information you might need for Fox News to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~old-time dancer taken from his Fox News customer service problem that occurred on November 22nd, 2017.