Fox News: QUIT BEING A PINHEAD AND START ACTING LIKE THE...
A Fox News customer review by GetHuman user ~a non valued customer from November 25th, 2017
Background on ~a non valued customer's case
GetHuman: ~a non valued customer - can you tell our other Fox News customers when your case took place?
~a non valued customer: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Fox News, and if so, how?
GetHuman: And which of these common Fox News customer issues best describes the reason you wanted to talk to them?
(Shows ~a non valued customer a list of common Fox News problems)
~a non valued customer: "Update Account Info" was why I was trying to call.
~a non valued customer's review of Fox News customer service
GetHuman: So how would you sum up your experience for GetHuman's Fox News customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~a non valued customer: QUIT BEING A PINHEAD AND START ACTING LIKE THE NUMBER ONE NETWORK YOU USED TO BE. I AM SURE BILL OREILLY MEGAN KELLY NANNITY AND ALL YOUR OTHER NEWS PEOPLE ARE VERY HAPPY. CONGATULATIONS YOU HAVE LOST MILLIONS OF VALUED VIEWERS. I KNOW AS BEING A CONSUMER OF MANY PRODUCTS THAT YOUR SPONSORS OFFER THAT THEY ARE GETTING VERY INPATIENT WITH YOU ALSO.I DONT REALLY KNOW WHO TO BELIEVE FOX OR DISH.I KNOW ITS ALL ABOUT THE MONEY BUT GREED CAN BRING YOU TO YOUR KNEES.I KNOW SINCE YOU TWO HAVE STARTED THIS CRY BABY MATCH I HAVE FINALLY COME TO THE CONCLUSION I CAN LIVE A LOT BETTER WITHOUT THE BOTH OF YOU. WHAT THIS MEANS TO ME IS NOT AN INCREASE IN MY BILL BUT NO BILL AT ALL.SO WHAT I AM SAYING IS GOODBYE FOX AND GOODBYE DISH YOU TOTALLY MADE TELEVISION MISERABLE FOR THE TIME EVERYONE HAD OFF FOR THE HOLIDAYS. I WOULG THOUGHT THE TWO CEOS COULD HAVE PUT THIER BIG BOY BRITCHES ON BY NOW AND RESOLVED THIS CRITICAL ISSUE.
GetHuman: Let's quantify your experience contacting Fox News. On a scale of 1 to 5, how easy is it go get help on a Fox News problem?
~a non valued customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~a non valued customer: I'd give them a one out of five on communication.
GetHuman: And what about Fox News's ability to quickly and effectively address your problem?
~a non valued customer: For that I would say four out of five.
GetHuman: And finally- any advice for other Fox News customers?
~a non valued customer: Call them early in the day or late. Don't forget any personal or account information you might need for Fox News to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~a non valued customer taken from his Fox News customer service problem that occurred on November 20th, 2017.