Fox News: I texted and called and they still did not answ...
A Fox News customer review by GetHuman user ~Keaisha Thomson from November 26th, 2017
Background on ~Keaisha Thomson's case
GetHuman: ~Keaisha Thomson - can you tell our other Fox News customers when your case took place?
~Keaisha Thomson: Yes. It was evening, on November 20th.
GetHuman: Did you reach out to Fox News, and if so, how?
GetHuman: And which of these common Fox News customer issues best describes the reason you wanted to talk to them?
(Shows ~Keaisha Thomson a list of common Fox News problems)
~Keaisha Thomson: "Cancel Service" was why I was trying to call.
~Keaisha Thomson's review of Fox News customer service
GetHuman: So how would you sum up your experience for GetHuman's Fox News customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Keaisha Thomson: I texted and called and they still did not answer then today they still didn't
GetHuman: Let's quantify your experience contacting Fox News. On a scale of 1 to 5, how easy is it go get help on a Fox News problem?
~Keaisha Thomson: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Keaisha Thomson: I'd give them a four out of five on communication.
GetHuman: And what about Fox News's ability to quickly and effectively address your problem?
~Keaisha Thomson: For that I would say one out of five.
GetHuman: And finally- any advice for other Fox News customers?
~Keaisha Thomson: Call them early in the day or late. Don't forget any personal or account information you might need for Fox News to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Keaisha Thomson taken from his Fox News customer service problem that occurred on November 20th, 2017.