Frigidaire: they ended up having to schedule a service call.
A Frigidaire customer review by GetHuman user ~Gendale Jim from November 25th, 2017
Background on ~Gendale Jim's case
GetHuman: ~Gendale Jim - can you tell our other Frigidaire customers when your case took place?
~Gendale Jim: Yup. It was morning, on November 21st.
GetHuman: Did you reach out to Frigidaire, and if so, how?
GetHuman: And which of these common Frigidaire customer issues best describes the reason you wanted to talk to them?
(Shows ~Gendale Jim a list of common Frigidaire problems)
~Gendale Jim: "Where to buy" was why I was trying to call.
~Gendale Jim's review of Frigidaire customer service
GetHuman: So how would you sum up your experience for GetHuman's Frigidaire customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gendale Jim: they ended up having to schedule a service call.
GetHuman: Let's quantify your experience contacting Frigidaire. On a scale of 1 to 5, how easy is it go get help on a Frigidaire problem?
~Gendale Jim: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gendale Jim: I'd give them a one out of five on communication.
GetHuman: And what about Frigidaire's ability to quickly and effectively address your problem?
~Gendale Jim: For that I would say one out of five.
GetHuman: And finally- any advice for other Frigidaire customers?
~Gendale Jim: Call them early in the day or late. Don't forget any personal or account information you might need for Frigidaire to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gendale Jim taken from his Frigidaire customer service problem that occurred on November 21st, 2017.