Frisch's Restaurants, Inc. - Big Boy: it sucked

A Frisch's Restaurants, Inc. - Big Boy customer review by GetHuman user GetHuman-171610 from November 12th, 2017

Background on GetHuman-171610's case

GetHuman: GetHuman-171610 - can you tell our other Frisch's Restaurants, Inc. - Big Boy customers when your case took place?
GetHuman-171610: Yes I can. It was afternoon, on November 6th.
GetHuman: Did you reach out to Frisch's Restaurants, Inc. - Big Boy, and if so, how?
GetHuman-171610: I used the 800-873-3633 number I found for on the GetHuman Frisch's Restaurants, Inc. - Big Boy customer phone number page I was on: Frisch's Restaurants, Inc. - Big Boy Customer Service Phone Number
GetHuman: And which of these common Frisch's Restaurants, Inc. - Big Boy customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-171610 a list of common Frisch's Restaurants, Inc. - Big Boy problems)
GetHuman-171610: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-171610's review of Frisch's Restaurants, Inc. - Big Boy customer service

GetHuman: So how would you sum up your experience for GetHuman's Frisch's Restaurants, Inc. - Big Boy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-171610: it sucked
GetHuman: Let's quantify your experience contacting Frisch's Restaurants, Inc. - Big Boy. On a scale of 1 to 5, how easy is it go get help on a Frisch's Restaurants, Inc. - Big Boy problem?
GetHuman-171610: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-171610: I'd give them a one out of five on communication.
GetHuman: And what about Frisch's Restaurants, Inc. - Big Boy's ability to quickly and effectively address your problem?
GetHuman-171610: For that I would say two out of five.
GetHuman: And finally- any advice for other Frisch's Restaurants, Inc. - Big Boy customers?
GetHuman-171610: Call them early in the day or late. Don't forget any personal or account information you might need for Frisch's Restaurants, Inc. - Big Boy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-171610 taken from his Frisch's Restaurants, Inc. - Big Boy customer service problem that occurred on November 6th, 2017.

Frisch's Restaurants, Inc. - Big Boy

1.00 of 5 stars | 5 reviews

GetHuman-171610's Frisch's Restaurants, Inc. - Big Boy Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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