Frontier Airlines: The first leg of * legs was so horrific that I...

A Frontier Airlines customer review by GetHuman user ~Voted the worst Airline in the from November 21st, 2017

Background on ~Voted the worst Airline in the's case

GetHuman: ~Voted the worst Airline in the - can you tell our other Frontier Airlines customers when your case took place?
~Voted the worst Airline in the: Yeah. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Frontier Airlines, and if so, how?
~Voted the worst Airline in the: I used the 801-401-9000 number I found for on the GetHuman Frontier Airlines customer phone number page I was on: Frontier Airlines Customer Service Phone Number
GetHuman: And which of these common Frontier Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Voted the worst Airline in the a list of common Frontier Airlines problems)
~Voted the worst Airline in the: "Missing item" was why I was trying to call.

~Voted the worst Airline in the's review of Frontier Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's Frontier Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Voted the worst Airline in the: The first leg of * legs was so horrific that I cancelled the remaining * legs and I had to book the balance of my trip on other airlines. This was the worst travel experience I have had over the past ** years on air travel. NEVER, NEVER, NEVER again with FRONTIER!!!!
GetHuman: Let's quantify your experience contacting Frontier Airlines. On a scale of 1 to 5, how easy is it go get help on a Frontier Airlines problem?
~Voted the worst Airline in the: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Voted the worst Airline in the: I'd give them a four out of five on communication.
GetHuman: And what about Frontier Airlines's ability to quickly and effectively address your problem?
~Voted the worst Airline in the: For that I would say five out of five.
GetHuman: And finally- any advice for other Frontier Airlines customers?
~Voted the worst Airline in the: Call them early in the day or late. Don't forget any personal or account information you might need for Frontier Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Voted the worst Airline in the taken from his Frontier Airlines customer service problem that occurred on November 15th, 2017.

Frontier Airlines

2.08 of 5 stars | 202 reviews

~Voted the worst Airline in the's Frontier Airlines Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Frontier Airlines, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Frontier Airlines in any way.

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