Frontier Communications Customer Reviews

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Frontier Communications Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
24.1
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent Frontier Communications Reviews 1 - 15 of 235

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 by Anonymous - from 1 day ago

ON HOLD ON MY CELL FOR 20 MIN. TRIED TO HAVE THEM CALL ME IT TIM ED OUT NO ONE CALLED. VERY POOR SERVICE!!!! Read full review ›
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 by Angela Bennett - from 1 day ago

Called was put on hold and they lost me altogether. Never left a message on my voice mail at home that they were coming the next morning. Read full review ›
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 by smcpeak - from 6 days ago

Told a tech would be here between 9:00am and 5:00pm on Thursday. No show. Called back in they couldn't find a trouble ticket in the system Read full review ›
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 by Frontier sucks - from 7 days ago

Frontier should close and admit they are the worst provider of services that has ever existed in this galaxy. I'd rather deal with aliens an Read full review ›
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 by BRYANT - from 8 days ago

CALL WAS ANSWERED QUICKLY BY A YOUNG MAN WHO UNDERSTOOD THE ISSUE AND ACTED UPON IT Read full review ›
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 by Indian - from 11 days ago

Mike did a very good job with my prombem he needs to be coaching other customer service reps. Read full review ›
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 by Anonymous - from 11 days ago

Mike did good job Mike did good job I have been trying to port my telphone number for 3-4 weeks and I think I a Read full review ›
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 by garry_coats - from 11 days ago

I already sent a review Read full review ›
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 by ANONYMOUS - from 14 days ago

Frontier is the worst company I have dealt with in my entire life. I WOULD NOT RECOMMEND THEM TO ANYONE!!! I have been trying to get interne Read full review ›
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 by NICHOLAS & Cindy - from 21 days ago

My wife and i would like to commend Tech AL182 Joesph Y for the outstanding tech support he provided on both our laptops.We are new to Front Read full review ›
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 by bigbadmiles - from 22 days ago

I have had the best service ever from your tech Lida tech number 371.Was very helpful I have been trying to get a landline and Wi-Fi since S Read full review ›
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 by Frontier sucks - from 30 days ago

After being on hold for 22 minutes I was asked for a pin number which I didn't have and I couldn't use my Social Security number or anything Read full review ›
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 by Terymery - from 1 mo ago

If someone tells me to check the modem one more time, I think I will scream!!! Latest fix for no phone is to plug in a corded phone (do they Read full review ›
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 by Sharon - from 1 mo ago

Techal 182 was there for me beyond the call of duty. Kudos to you for hiring such a smart, patient go getter. Champagne service for the pric Read full review ›
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 by sharon - from 1 mo ago

Loved Joseph. Went way beyond the call of duty. Read full review ›
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