Frontier Communications Customer Reviews

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Frontier Communications Ratings Summary

SUPPORT QUALITY
2.0
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
23.4
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent Frontier Communications Reviews 1 - 15 of 235

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 by Stokes - from 2 days ago

A lot of blah blah blah and no results! Forced to use Frontier and they can't even handle phone,let alone internet and tv!!! Read full review ›
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 by Anonymous - from 3 days ago

After finally getting through to Kim at the New Haven office, I explained that out of the 44 days we have had their service , we have had ph Read full review ›
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 by mickyeggs - from 5 days ago

After waiting 30 minutes with a wait time of 12 minutes when I first called I hung up. I was using my wife's cell phone and the battery died Read full review ›
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 by Anonymous - from 5 days ago

Was put on hold and disconnected after explaining the problem and waiting for the answer for about 10 min. Had to call again Read full review ›
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 by Anonymous - from 10 days ago

Tomorrow I contact an attorney to take you to court for over billing and fraud. I called seven times to resolve my problems and your agents Read full review ›
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 by amb - from 12 days ago

I have been trying to get mix ups on two bills corrected for over a month and it has not happened. When use the call back option it does no Read full review ›
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 by Grumpy@home - from 15 days ago

Really great try. Easy to use. Frontier sucks. Read full review ›
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 by frontier cable stinks - from 16 days ago

dreadful customer service. I was asked the same simple questions repeatedly throughout the conversation without ever achieving my goal- fix Read full review ›
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 by Anonymous - from 16 days ago

Tried calling several times....wait time has been brutal.....couldn't wait any longer Read full review ›
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 by Anonymous - from 16 days ago

I'm still without telephone service because I cannot report my problem. All they know what to do is put you on HOLD. It's been three days Read full review ›
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 by anonymous - from 16 days ago

disconnected me once, the connected me to the WRONG department Read full review ›
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 by Last Frontier - from 18 days ago

poor internet along with them charging more each month because of accounting issues Read full review ›
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 by Anonymous - from 19 days ago

Without internet AND phone for 6 days and counting with multiple pass offs each day (when finally get someone); indefinite holds with no spe Read full review ›
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 by empty - from 20 days ago

frontier needs to reported more to the public service com more often so we can get better service. Read full review ›
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 by acrisafi53@att.net - from 22 days ago

I am a long time unverse customer and I have had problems with my TV freezing up and other issues.This is not the first time. I called and s Read full review ›
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