Frontier Communications Customer Reviews

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Frontier Communications Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
24.0
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent Frontier Communications Reviews 1 - 15 of 235

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 by exi0dus - from 10 days ago

2 days ago a tech was supposed to be here. yesterday they told me today. now they dont even have the ticket in their system, but they saw it Read full review ›
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 by bozo - from 14 days ago

I called about info to get my phone number ported away from frontier and I got the info from the same person who answered the phone within 3 Read full review ›
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 by sam - from 17 days ago

Lousy customer service and still no update on my ticket! Read full review ›
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 by Anonymous - from 26 days ago

From the start they have been a pain. When I first connected service and I received my modem in the mail I was told that a technician had al Read full review ›
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 by Carlos - from 1 mo ago

El peor servicio al cliente horrible compania Read full review ›
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 by LGH - from 1 mo ago

had a great CS rep.1155 Read full review ›
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 by Anonymous - from 1 mo ago

you can't get a phone number with out a bunch of annoying crap Read full review ›
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 by Anonymous - from 2 mos ago

ON HOLD ON MY CELL FOR 20 MIN. TRIED TO HAVE THEM CALL ME IT TIM ED OUT NO ONE CALLED. VERY POOR SERVICE!!!! Read full review ›
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 by Angela Bennett - from 2 mos ago

Called was put on hold and they lost me altogether. Never left a message on my voice mail at home that they were coming the next morning. Read full review ›
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 by smcpeak - from 2 mos ago

Told a tech would be here between 9:00am and 5:00pm on Thursday. No show. Called back in they couldn't find a trouble ticket in the system Read full review ›
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 by Frontier sucks - from 2 mos ago

Frontier should close and admit they are the worst provider of services that has ever existed in this galaxy. I'd rather deal with aliens an Read full review ›
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 by BRYANT - from 2 mos ago

CALL WAS ANSWERED QUICKLY BY A YOUNG MAN WHO UNDERSTOOD THE ISSUE AND ACTED UPON IT Read full review ›
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 by Indian - from 2 mos ago

Mike did a very good job with my prombem he needs to be coaching other customer service reps. Read full review ›
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 by Anonymous - from 2 mos ago

Mike did good job Mike did good job I have been trying to port my telphone number for 3-4 weeks and I think I a Read full review ›
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 by garry_coats - from 2 mos ago

I already sent a review Read full review ›
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