Frontier Communications Customer Reviews

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Frontier Communications Ratings Summary

SUPPORT QUALITY
2.0
OUT OF 5
COMMUNICATION
2.3
OUT OF 5
RESPONSIVENESS
24.0
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent Frontier Communications Reviews 1 - 15 of 235

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 by joysee77 - from 6 days ago

Got a live person right away- transferred me to tech support and was on hold a while for that. Continuously have problems with slow internet Read full review ›
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 by Anonymous - from 7 days ago

they are useless Read full review ›
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 by Anonymous - from 7 days ago

Terrible customer service. Never can get through to a PERSON !! Read full review ›
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 by Anon - from 11 days ago

Got a live person right away. He was courteous and knowledgable and solved my problem immediately. Not only that, but he taught me the steps Read full review ›
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 by Pablo - from 12 days ago

I don't understand the negative reviews. The call was answered immediately and the agent went right to work to resolve the reported problem Read full review ›
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 by HATE FRONTIER - from 18 days ago

How can Frontier give you a billing date which falls on a weekend, then when you go to pay online, it won't accept the due date and defaults Read full review ›
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 by Anonymous - from 18 days ago

I've tried 2 days to talk to one of your operators and still no luck. I want to pay mu bill ! As I'm the operative side of the country I do Read full review ›
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 by D Larkin - from 18 days ago

tied for 3 days at different times to get customer service waited between 30 to 35 min each time.Finaly after 45 min got a C S rep. terrabl Read full review ›
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 by frustrated - from 20 days ago

Cost to much and can't answer the phone then when you do have some one you get cut off Read full review ›
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 by Anonymous - from 20 days ago

I cancelled my Internet service through AT&T. I am being billed by Frontier. After being on hold for 25 minutes with out a response I gave u Read full review ›
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 by Sick of Frontier - from 21 days ago

Terrible service, just as bad as their internet speed! I have paid online for years now ussername and login don't work. All I need is the ac Read full review ›
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 by ted - from 23 days ago

after 2 days talking back and for the supposed to come and do my service no call no show Read full review ›
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 by Anonymous - from 24 days ago

No service for six days. Waited all day when they were supposed to come. No show, finally called at 4:30pm. Not coming for another two days. Read full review ›
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 by Dohenys - from 24 days ago

Worst customer service and internet matches. I am disgusted with every aspect of this company. Read full review ›
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 by anonymous - from 26 days ago

Nightmare Service, Nightmare Company. Read full review ›
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