Frontier Communications Customer Reviews

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Frontier Communications Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
22.0
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent Frontier Communications Reviews 1 - 15 of 158

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 by constlady - from 17 hrs ago

I work for a Department of Transportation that had been trying every number we had on file to contact Frontier about a downed line on our hi Read full review ›
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 by Raggedy 1 - from 4 days ago

I've been a customer since 2011 and I have always had good service from them as well as excellent tech support. I'll never go back to Charte Read full review ›
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 by mmarino70 - from 15 days ago

I CALLED TECH SUPPORT WITH A COMPUTER PROBLEM SPOKE TO ALLEN AND DETERMINED I HAD A MALWARE PROBLEM AND TRANSFERED ME TO MAISHA T. #TECHAL18 Read full review ›
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 by Thankful - from 1 mo ago

Polite and concerned. Read full review ›
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 by kmhunter - from 1 mo ago

I got my phone problem corrected last month after literally hours on hold, multiple calls, and numerous people (including a supervisor and a Read full review ›
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 by Jack Black - from 1 mo ago

I found the whole adventure with my call to be a royal pain. The long wait time,being moved to one person after another.When I got to some Read full review ›
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 by Anonymous - from 2 mos ago

Customer service answered quickly and resolved issues and transferred to tech support Read full review ›
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 by Anonymous - from 2 mos ago

All billing questions addressed and solved in a few short minutes. Thank you Lily. Read full review ›
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 by halls - from 2 mos ago

after 39 yrs in business we needed to move to a new building they were to come out look at building install jacks and wires and then transfe Read full review ›
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 by Suzy - from 2 mos ago

I reported a problem with live wires of neighbor's internet power lines laying on 2 of my roofs. I was promised 48 hr service to redirect t Read full review ›
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 by lisyfuisod - from 2 mos ago

We've had the same problem at my work for the last year and every time Frontier comes out they say there is no problem, so obviously it has Read full review ›
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 by Monica - from 3 mos ago

I do technical support and i deal with 3rd party emails all the time they were easy to get in contact with and very efficient with the infor Read full review ›
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 by Bill Boltz - from 3 mos ago

Fine service but will contact later for wi fi upgrade process Read full review ›
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 by Anonymous - from 3 mos ago

Lots of holding, lots of transferring, a dude who I couldn't even understand. Gave up. Problem not solved. Read full review ›
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 by Jim - from 4 mos ago

I'm new to Frontier, and I must be an anomaly, but my Live Chat was immediate, effective and friendly. To be honest, I always expect the ab Read full review ›
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