Frontier Communications Customer Reviews

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Frontier Communications Ratings Summary

SUPPORT QUALITY
2.2
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
21.4
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


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Recent Frontier Communications Reviews 1 - 15 of 158

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 by ruth nelson - from 8 hrs ago

Terrible service - internet and phone out a lot. Just reported a number I reported out a week ago - it is still out. They refuse to refund Read full review ›
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 by Anonymous - from 4 days ago

good Read full review ›
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 by smccrate - from 18 days ago

Is there a live person who works for this company? Read full review ›
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 by wally so - from 20 days ago

didn't solve anything at all,still stalling internet! Read full review ›
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 by Anonymous - from 20 days ago

I'm happy happy happy!! Read full review ›
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 by Anonymous - from 20 days ago

Helpful, but I was referred to a manager and am waiting for a call back. Read full review ›
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 by radiorip - from 21 days ago

dysfunctional system, had to call different number. Entered relevant phone number, but employee had to ask for it. Pressed number for busi Read full review ›
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 by Anonymous - from 21 days ago

Issue was taken care of. Read full review ›
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 by Anonymous - from 24 days ago

The wait was in order to get to the technician in the field to see where we were in the line-up. Happy to have an answer and that Frontier Read full review ›
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 by Amy - from 27 days ago

Needed to report a line that our company cut. Jody was very helpful and professional. Thank You Read full review ›
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 by constlady - from 1 mo ago

I work for a Department of Transportation that had been trying every number we had on file to contact Frontier about a downed line on our hi Read full review ›
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 by Raggedy 1 - from 1 mo ago

I've been a customer since 2011 and I have always had good service from them as well as excellent tech support. I'll never go back to Charte Read full review ›
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 by mmarino70 - from 1 mo ago

I CALLED TECH SUPPORT WITH A COMPUTER PROBLEM SPOKE TO ALLEN AND DETERMINED I HAD A MALWARE PROBLEM AND TRANSFERED ME TO MAISHA T. #TECHAL18 Read full review ›
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 by Thankful - from 2 mos ago

Polite and concerned. Read full review ›
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 by kmhunter - from 2 mos ago

I got my phone problem corrected last month after literally hours on hold, multiple calls, and numerous people (including a supervisor and a Read full review ›
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