Frontier Communications Customer Reviews

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Frontier Communications Ratings Summary

SUPPORT QUALITY
2.2
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
21.1
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


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Recent Frontier Communications Reviews 1 - 15 of 158

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 by never again - from 3 days ago

$10 penalty for disconnecting after years of service. "Disconnection Fee." Really? Read full review ›
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 by buckeyebill68 - from 5 days ago

Wherever this phone number goes, it connects with people with a thick foreign accent. It was very hard to understand. They asked me twice Read full review ›
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 by Anonymous - from 7 days ago

was charged for services not approved Read full review ›
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 by ?? - from 11 days ago

Agent was rude condesending and gave me no answers my to questions, stated she had been there for 20 years and knew what she was speaking of Read full review ›
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 by Harry - from 17 days ago

What is the point of going offshore? Profitability. Some companies DO NOT care about their customers. Yes, a dream must be having a near mon Read full review ›
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 by ruth nelson - from 19 days ago

Terrible service - internet and phone out a lot. Just reported a number I reported out a week ago - it is still out. They refuse to refund Read full review ›
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 by Anonymous - from 24 days ago

good Read full review ›
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 by smccrate - from 1 mo ago

Is there a live person who works for this company? Read full review ›
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 by wally so - from 1 mo ago

didn't solve anything at all,still stalling internet! Read full review ›
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 by Anonymous - from 1 mo ago

I'm happy happy happy!! Read full review ›
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 by Anonymous - from 1 mo ago

Helpful, but I was referred to a manager and am waiting for a call back. Read full review ›
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 by radiorip - from 1 mo ago

dysfunctional system, had to call different number. Entered relevant phone number, but employee had to ask for it. Pressed number for busi Read full review ›
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 by Anonymous - from 1 mo ago

Issue was taken care of. Read full review ›
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 by Anonymous - from 1 mo ago

The wait was in order to get to the technician in the field to see where we were in the line-up. Happy to have an answer and that Frontier Read full review ›
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 by Amy - from 1 mo ago

Needed to report a line that our company cut. Jody was very helpful and professional. Thank You Read full review ›
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