Frontier Communications Customer Reviews

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Frontier Communications Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
22.5
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent Frontier Communications Reviews 1 - 15 of 220

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 by BillG4690 - from 20 hrs ago

Back and Forth....Customer Svc to Tech Support....Back and Forth.....no one knows what the other is doing. How can a company with this kind Read full review ›
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 by Anonymous - from 2 days ago

your que time is unacceptable Read full review ›
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 by FR3D - from 2 days ago

If you dig enough in Frontier's web page, you can find a VP's email address like I did. Problem solved immediately and he sounded happy to Read full review ›
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 by jt - from 5 days ago

Got me set up to move my service. I haven't had any issues with them so far. Read full review ›
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 by FR3D - from 7 days ago

Could not get thru on 800-921-8101, tried twice nor on Live Chat. Now trying email. Read full review ›
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 by Anonymous - from 7 days ago

Absolutely worst bunch of crooks I've ever had to deal with. Have a 500$ bill after switchover from at&t, horrible service, customer service Read full review ›
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 by Anonymous - from 10 days ago

called 3 times disconnected twice still waiting Read full review ›
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 by Craig parker - from 11 days ago

I have called four times in the space of a week. Twice I was hung up on, twice I was left on hold for 15 minutes. I can't get any service. Read full review ›
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 by Sucker - from 11 days ago

Service has been out for 3 days with no customer service calls being answered - hours on hold without any help whatsoever - this is a scam Read full review ›
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 by Anonymous - from 12 days ago

I went to another phone carrier after putting up with Frontier for 2 years. I have not talked to a service rep, I have better things to do t Read full review ›
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 by ihatefrontier - from 13 days ago

I switched my billing to combined billing and they shut my landline off and couldn't get service back. Spend entire day trying to get an an Read full review ›
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 by tony8669 - from 13 days ago

They should have more then 99 minutes on Sat 11/7 transferred 3 times and on hold a total of 2hrs and 14 minutes to no avail. Then Sun 11/8 Read full review ›
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 by Anonymous - from 16 days ago

After failing twice and ringing for 2 minutes,no one answered. Read full review ›
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 by Elaine - from 16 days ago

No phone service to 2 days and no answers as to when it will be restored Read full review ›
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 by lbboy - from 16 days ago

problem solved Read full review ›
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