Frontier Communications Customer Reviews

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Frontier Communications Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
23.6
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent Frontier Communications Reviews 1 - 15 of 294

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 by Big Ron - from 20 hrs ago

This is the third time I've called about the same problem. Maybe they will actually do something about it this time. Read full review ›
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 by Linda, CT - from 22 hrs ago

I have an ongoing service problem which has not been rectified and have been hung up on, and denied service of such problem for 30 days, due Read full review ›
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 by Anonymous - from 3 days ago

I called an hour ago because I have no TV service here.. I spoke with a woman, but there is still no service, and the screen shows "no sign Read full review ›
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 by Martha Edwards - from 3 days ago

I tried to get some help with my phone service, because there is a lot of static on the line. Its hard to hear the party that is calling. I Read full review ›
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 by Anonymous - from 3 days ago

After 4 minutes, a representative came on the line, but she couldn't hear me. I had to go through the whole process again, but this time I Read full review ›
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 by WNorthCarolina - from 3 days ago

After reaching them we were connected to six different reps - customer service to IT, back to customer service, etc. Waited all day for a te Read full review ›
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 by rrbruce - from 25 days ago

This number worked very well. Read full review ›
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 by Linda - from 26 days ago

Nick asked no questions; when I said I wanted to discontinue the back up and sharing and the antivirus, he put me on hold and came back abou Read full review ›
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 by Anonymous - from 29 days ago

Called to change my direct withdrawal account number for my bill. Read full review ›
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 by Mamakat44 - from 1 mo ago

My call was answered instantly, the man was polite and professional, problem solved in less than 5 minute call! Perfect Read full review ›
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 by jameshess - from 1 mo ago

I called frontier told them my phone was out of order they told me to go to frontier.com then help center to find out when my phone would be Read full review ›
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 by peanut - from 1 mo ago

I GO NO WHERE--I NEED MY PHONE ON--- IT IS JUST BASIC SERVICE AROUND $15.00 A MONTH ---THAT'S IS WITH THE STATE ( LIFELINE PAYING OVER HA Read full review ›
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 by Gwenofcrowhaven - from 1 mo ago

After 8 days of battling and begging over the phone, and one service tech visit---still no TV, and crappy Internet connection. I emailed exe Read full review ›
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 by exi0dus - from 2 mos ago

2 days ago a tech was supposed to be here. yesterday they told me today. now they dont even have the ticket in their system, but they saw it Read full review ›
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 by bozo - from 2 mos ago

I called about info to get my phone number ported away from frontier and I got the info from the same person who answered the phone within 3 Read full review ›
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