Frontier Communications Customer Reviews

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Frontier Communications Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
23.8
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent Frontier Communications Reviews 1 - 15 of 294

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 by jameshess - from 4 days ago

I called frontier told them my phone was out of order they told me to go to frontier.com then help center to find out when my phone would be Read full review ›
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 by peanut - from 14 days ago

I GO NO WHERE--I NEED MY PHONE ON--- IT IS JUST BASIC SERVICE AROUND $15.00 A MONTH ---THAT'S IS WITH THE STATE ( LIFELINE PAYING OVER HA Read full review ›
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 by Gwenofcrowhaven - from 18 days ago

After 8 days of battling and begging over the phone, and one service tech visit---still no TV, and crappy Internet connection. I emailed exe Read full review ›
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 by exi0dus - from 28 days ago

2 days ago a tech was supposed to be here. yesterday they told me today. now they dont even have the ticket in their system, but they saw it Read full review ›
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 by bozo - from 1 mo ago

I called about info to get my phone number ported away from frontier and I got the info from the same person who answered the phone within 3 Read full review ›
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 by sam - from 1 mo ago

Lousy customer service and still no update on my ticket! Read full review ›
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 by Anonymous - from 1 mo ago

From the start they have been a pain. When I first connected service and I received my modem in the mail I was told that a technician had al Read full review ›
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 by Carlos - from 2 mos ago

El peor servicio al cliente horrible compania Read full review ›
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 by LGH - from 2 mos ago

had a great CS rep.1155 Read full review ›
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 by Anonymous - from 2 mos ago

you can't get a phone number with out a bunch of annoying crap Read full review ›
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 by Anonymous - from 2 mos ago

ON HOLD ON MY CELL FOR 20 MIN. TRIED TO HAVE THEM CALL ME IT TIM ED OUT NO ONE CALLED. VERY POOR SERVICE!!!! Read full review ›
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 by Angela Bennett - from 2 mos ago

Called was put on hold and they lost me altogether. Never left a message on my voice mail at home that they were coming the next morning. Read full review ›
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 by smcpeak - from 2 mos ago

Told a tech would be here between 9:00am and 5:00pm on Thursday. No show. Called back in they couldn't find a trouble ticket in the system Read full review ›
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 by Frontier sucks - from 2 mos ago

Frontier should close and admit they are the worst provider of services that has ever existed in this galaxy. I'd rather deal with aliens an Read full review ›
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 by BRYANT - from 2 mos ago

CALL WAS ANSWERED QUICKLY BY A YOUNG MAN WHO UNDERSTOOD THE ISSUE AND ACTED UPON IT Read full review ›
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