Frost Bank: Very pleased with the help.

A Frost Bank customer review by GetHuman user ~rudy from November 22nd, 2017

Background on ~rudy's case

GetHuman: ~rudy - can you tell our other Frost Bank customers when your case took place?
~rudy: Yup. It was morning, on November 18th.
GetHuman: Did you reach out to Frost Bank, and if so, how?
~rudy: I used the 800-513-7678 number I found for on the GetHuman Frost Bank customer phone number page I was on: Frost Bank Customer Service Phone Number
GetHuman: And which of these common Frost Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~rudy a list of common Frost Bank problems)
~rudy: "Setup an account" was why I was trying to call.

~rudy's review of Frost Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's Frost Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rudy: Very pleased with the help.
GetHuman: Let's quantify your experience contacting Frost Bank. On a scale of 1 to 5, how easy is it go get help on a Frost Bank problem?
~rudy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rudy: I'd give them a five out of five on communication.
GetHuman: And what about Frost Bank's ability to quickly and effectively address your problem?
~rudy: For that I would say three out of five.
GetHuman: And finally- any advice for other Frost Bank customers?
~rudy: Call them early in the day or late. Don't forget any personal or account information you might need for Frost Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rudy taken from his Frost Bank customer service problem that occurred on November 18th, 2017.

Frost Bank

5.00 of 5 stars | 9 reviews

~rudy's Frost Bank Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Frost Bank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Frost Bank in any way.

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