Future Shop: never talked to a human being and all the time...
A Future Shop customer review by GetHuman user ~cheer tyme from November 24th, 2017
Background on ~cheer tyme's case
GetHuman: ~cheer tyme - can you tell our other Future Shop customers when your case took place?
~cheer tyme: Yes. It was evening, on November 17th.
GetHuman: Did you reach out to Future Shop, and if so, how?
GetHuman: And which of these common Future Shop customer issues best describes the reason you wanted to talk to them?
(Shows ~cheer tyme a list of common Future Shop problems)
~cheer tyme: "Cancel order" was why I was trying to call.
~cheer tyme's review of Future Shop customer service
GetHuman: So how would you sum up your experience for GetHuman's Future Shop customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cheer tyme: never talked to a human being and all the time i wasted at the last minute it hung up
GetHuman: Let's quantify your experience contacting Future Shop. On a scale of 1 to 5, how easy is it go get help on a Future Shop problem?
~cheer tyme: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cheer tyme: I'd give them a three out of five on communication.
GetHuman: And what about Future Shop's ability to quickly and effectively address your problem?
~cheer tyme: For that I would say one out of five.
GetHuman: And finally- any advice for other Future Shop customers?
~cheer tyme: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Future Shop to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cheer tyme taken from his Future Shop customer service problem that occurred on November 17th, 2017.
Future Shop
1.00 of 5 stars | 8 reviews
~cheer tyme's Future Shop Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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