Fye.com: no wait and they canceled membership on the spo...

A Fye.com customer review by GetHuman user GetHuman-75446 from November 22nd, 2017

Background on GetHuman-75446's case

GetHuman: GetHuman-75446 - can you tell our other Fye.com customers when your case took place?
GetHuman-75446: Sure. It was evening, on November 17th.
GetHuman: Did you reach out to Fye.com, and if so, how?
GetHuman-75446: I used the 877-351-2131 number I found for on the GetHuman Fye.com customer phone number page I was on: Fye.com Customer Service Phone Number
GetHuman: And which of these common Fye.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-75446 a list of common Fye.com problems)
GetHuman-75446: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-75446's review of Fye.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Fye.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-75446: no wait and they canceled membership on the spot and they will refund the **.** back to me.
GetHuman: Let's quantify your experience contacting Fye.com. On a scale of 1 to 5, how easy is it go get help on a Fye.com problem?
GetHuman-75446: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-75446: I'd give them a three out of five on communication.
GetHuman: And what about Fye.com's ability to quickly and effectively address your problem?
GetHuman-75446: For that I would say one out of five.
GetHuman: And finally- any advice for other Fye.com customers?
GetHuman-75446: Call them early in the day or late. Don't forget any personal or account information you might need for Fye.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-75446 taken from his Fye.com customer service problem that occurred on November 17th, 2017.

Fye.com

1.00 of 5 stars | 19 reviews

GetHuman-75446's Fye.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Fye.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Fye.com in any way.

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