GE Appliances: Nobody answered! I don't get why those ge reps...

A GE Appliances customer review by GetHuman user ~aonymous from November 20th, 2017

Background on ~aonymous's case

GetHuman: ~aonymous - can you tell our other GE Appliances customers when your case took place?
~aonymous: Sure. It was morning, on November 18th.
GetHuman: Did you reach out to GE Appliances, and if so, how?
~aonymous: I used the 800-626-2005 number I found for on the GetHuman GE Appliances customer phone number page I was on: GE Appliances Customer Service Phone Number
GetHuman: And which of these common GE Appliances customer issues best describes the reason you wanted to talk to them?
(Shows ~aonymous a list of common GE Appliances problems)
~aonymous: "Where to buy" was why I was trying to call.

~aonymous's review of GE Appliances customer service

GetHuman: So how would you sum up your experience for GetHuman's GE Appliances customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~aonymous: Nobody answered! I don't get why those ge reps don't get fired if they don'y answer their phones! And the recording musak keeps getting interrupted with an announcement over and over again. I can't be kept on hold all damned day!
GetHuman: Let's quantify your experience contacting GE Appliances. On a scale of 1 to 5, how easy is it go get help on a GE Appliances problem?
~aonymous: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~aonymous: I'd give them a five out of five on communication.
GetHuman: And what about GE Appliances's ability to quickly and effectively address your problem?
~aonymous: For that I would say two out of five.
GetHuman: And finally- any advice for other GE Appliances customers?
~aonymous: Call them early in the day or late. Don't forget any personal or account information you might need for GE Appliances to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~aonymous taken from his GE Appliances customer service problem that occurred on November 18th, 2017.

GE Appliances

4.09 of 5 stars | 64 reviews

~aonymous's GE Appliances Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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