GE Capital Retail Bank Customer Reviews

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GE Capital Retail Bank Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
15.9
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


See how GE Capital Retail Bank has done over time on our GE Capital Retail Bank ratings page.
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Recent GE Capital Retail Bank Reviews 1 - 15 of 141

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 by mrs rose stackpole - from 3 days ago

great Read full review ›
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 by cshood45 - from 3 days ago

Called today (07/25/14), and it asks for your social security number after saying "I don't have it, yes, I don't have it, yes..." so you mus Read full review ›
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 by Anonymous - from 3 days ago

Phone respondent told me they could not process my request Read full review ›
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 by Anonymous - from 3 days ago

The agent did not understand and could not answer my question. He was very polite though Read full review ›
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 by Anonymous - from 4 days ago

Good but person did not want to transfer me.. reluctant, but did give me direct number. Had hard time understanding him deep accent Read full review ›
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 by Taoskier - from 5 days ago

I called the number for customer service on my statement twice. Both times I had to sit through 2 sales pitches, after which I was told "Yo Read full review ›
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 by Anonymous - from 6 days ago

No customer service at all. Will never use this (GE Capital) again Read full review ›
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 by Anonymous - from 6 days ago

Worked like a charm Read full review ›
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 by kathi - from 10 days ago

I've tried 4 times now to talk to a human because I haven't received my statement, and all I get is the "robot menu" no matter what I said ! Read full review ›
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 by Anonymous - from 14 days ago

very helpful Read full review ›
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 by MIRANSARY - from 19 days ago

VERY GOOD SERVICE THANK YOU... Read full review ›
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 by billy - from 19 days ago

Why do I talk to a person in another country I can't understand.Plus they could not solve the issue. Read full review ›
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 by troubled - from 23 days ago

called this number and 2 others and was hung up on 5 times average hold time for each 10 mins Read full review ›
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 by Tucker35 - from 26 days ago

terrible experience issue not resolved and talked to two different people Read full review ›
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 by Tucker35 - from 26 days ago

mailed a payment of $30 ..well $80 was taken out instead told i would not receive a refund for 2 weeks!! unacceptable did nothing for me for Read full review ›
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