Synchrony Bank: I am tired of calling SUPPOSEDLY American compa...

A Synchrony Bank customer review by GetHuman user ~Disgusted with my America from November 20th, 2017

Background on ~Disgusted with my America's case

GetHuman: ~Disgusted with my America - can you tell our other Synchrony Bank customers when your case took place?
~Disgusted with my America: Yup. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Synchrony Bank, and if so, how?
~Disgusted with my America: I used the 800-250-5411 number I found for on the GetHuman Synchrony Bank customer phone number page I was on: Synchrony Bank Customer Service Phone Number
GetHuman: And which of these common Synchrony Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Disgusted with my America a list of common Synchrony Bank problems)
~Disgusted with my America: "Setup an account" was why I was trying to call.

~Disgusted with my America's review of Synchrony Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's Synchrony Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Disgusted with my America: I am tired of calling SUPPOSEDLY American companies about my account, getting someone from India or the Philippines and not being able to understand them. PUT AMERICA BACK TO WORK AND BRING THOSE JOBS BACK TO AMERICA!!!*If I wanted to deal with these people, I'd move to their country! I, along with my husband, son, other family members and friends have served our country to help maintain OUR FREEDOM. This certainly isn't helping OUR FREEDOM when we HAVE TO DEAL WITH PEOPLE WHO DON'T UNDERSTAND US!!!! I am SO OVER dealing with these people!!
GetHuman: Let's quantify your experience contacting Synchrony Bank. On a scale of 1 to 5, how easy is it go get help on a Synchrony Bank problem?
~Disgusted with my America: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Disgusted with my America: I'd give them a one out of five on communication.
GetHuman: And what about Synchrony Bank's ability to quickly and effectively address your problem?
~Disgusted with my America: For that I would say five out of five.
GetHuman: And finally- any advice for other Synchrony Bank customers?
~Disgusted with my America: Call them early in the day or late. Don't forget any personal or account information you might need for Synchrony Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Disgusted with my America taken from his Synchrony Bank customer service problem that occurred on November 19th, 2017.

Synchrony Bank

2.75 of 5 stars | 223 reviews

~Disgusted with my America's Synchrony Bank Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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