GMAC: This number worked for me
A GMAC customer review by GetHuman user ~Jay Dee from November 26th, 2017
Background on ~Jay Dee's case
GetHuman: ~Jay Dee - can you tell our other GMAC customers when your case took place?
~Jay Dee: Yes. It was middle of the night, on November 19th.
GetHuman: Did you reach out to GMAC, and if so, how?
GetHuman: And which of these common GMAC customer issues best describes the reason you wanted to talk to them?
(Shows ~Jay Dee a list of common GMAC problems)
~Jay Dee: "Warranty" was why I was trying to call.
~Jay Dee's review of GMAC customer service
GetHuman: So how would you sum up your experience for GetHuman's GMAC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jay Dee: This number worked for me
GetHuman: Let's quantify your experience contacting GMAC. On a scale of 1 to 5, how easy is it go get help on a GMAC problem?
~Jay Dee: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jay Dee: I'd give them a two out of five on communication.
GetHuman: And what about GMAC's ability to quickly and effectively address your problem?
~Jay Dee: For that I would say five out of five.
GetHuman: And finally- any advice for other GMAC customers?
~Jay Dee: Call them early in the day or late. Don't forget any personal or account information you might need for GMAC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jay Dee taken from his GMAC customer service problem that occurred on November 19th, 2017.