GameFly Customer Reviews

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GameFly Ratings Summary

SUPPORT QUALITY
2.6
OUT OF 5
COMMUNICATION
2.7
OUT OF 5
RESPONSIVENESS
18.8
MINUTES - AVERAGE
OVERALL RATING
2.8
OUT OF 5


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Recent GameFly Reviews 1 - 15 of 158

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 by Anonymous - from 1 mo ago

PHONE NUMBER NOT WORKING! I CALLED, THERE WAS THE AUTOMATED MESSAGE, AND INSTEAD OF TRANSFERRING ME OR PUTTING ME ON HOLD, IT HANGS UP ON YO Read full review ›
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 by Anonymous - from 1 mo ago

Soooooo gooooooddddd Read full review ›
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 by Santiago - from 2 mos ago

it took like 10 seconds to connects and he answer all my questions so quickly Read full review ›
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 by 512_mike - from 2 mos ago

I'm glad I didn't have to wait so long to cancel my 30 day free trail. Read full review ›
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 by prince6789 - from 3 mos ago

The free trial is not 30 days like it says by the time you get your first game it's 7 days..had the game for two Days by the time you get th Read full review ›
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 by Anonymous - from 3 mos ago

No very fast when it comes to response time. Read full review ›
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 by Anonymous - from 3 mos ago

cancelled free acct Read full review ›
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 by Anonymous - from 3 mos ago

The "live" assistant gave automated answers that were entirely unhelpful. Had the person actually read my complaint she would have known tha Read full review ›
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 by Christian proust - from 4 mos ago

I want to say something I rented a game and the game that I rented wasn't the one that came to me. And the game that I purchase means that I Read full review ›
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 by ted - from 4 mos ago

dead air, no real problem good service Read full review ›
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 by TED CORONIS - from 5 mos ago

BAD Read full review ›
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 by Anonymous - from 5 mos ago

Guy told me to go to hell Read full review ›
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 by Laura - from 6 mos ago

My ipad would not open the keypad to type a response and I had to hang up. Read full review ›
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 by Anonymous - from 6 mos ago

Why y'all not helping Read full review ›
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 by Anonymous - from 6 mos ago

Poor customer service and lacking professionalism. Spoke with two different techs and neither were helpful. Just made excuses of everything Read full review ›
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