GameFly Customer Reviews

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GameFly Ratings Summary

SUPPORT QUALITY
2.6
OUT OF 5
COMMUNICATION
2.7
OUT OF 5
RESPONSIVENESS
19.2
MINUTES - AVERAGE
OVERALL RATING
2.8
OUT OF 5


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Recent GameFly Reviews 1 - 15 of 158

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 by Anonymous - from 2 days ago

Poor customer service and lacking professionalism. Spoke with two different techs and neither were helpful. Just made excuses of everything Read full review ›
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 by ladybuggirl6394 - from 4 days ago

The rep was very helpful and solved the problem. Read full review ›
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 by visitor 56 - from 11 days ago

Why can u not speak to a real person ridiculous u wont give me an why account u say call cs but no one answer's why Read full review ›
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 by Ricker red - from 14 days ago

Learn communicating Read full review ›
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 by seanvargas - from 19 days ago

My membership is not working at all Read full review ›
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 by Anonymous - from 25 days ago

What Is The address To Dilever the Game To Read full review ›
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 by Anonymous - from 30 days ago

Was quick and helpful. Read full review ›
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 by kellyk - from 1 mo ago

My issue was taken care of quickly and my account was credited without any Hassel at all! Very pleased! Read full review ›
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 by acwmichbrig - from 1 mo ago

TV ad says you can buy ANY game if you like it, but they REPEATEDLY REFUSED to sell ANY game I ever rented!!! IMMEDIATELY CANCELED MY ACCOUN Read full review ›
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 by Michael West - from 1 mo ago

Horrible Read full review ›
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 by Dustin - from 2 mos ago

i SWEAR this is the best online chat of ANY SITE ive EVER visited. There is NO wait time even when it says a 3 minute wait time they respond Read full review ›
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 by MendicantBS - from 2 mos ago

I always talk to them on chat and they respond almost immediately. Read full review ›
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 by Anonymous - from 2 mos ago

They said I was #2 in queue and I'd wait 8 minutes, but someone was there at one minute, took my issue and fixed it. As simple as that. Read full review ›
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 by Anonymous - from 3 mos ago

It didn't let me talk. It was get this message again and again. Read full review ›
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 by Anonymous - from 3 mos ago

They closed myvacciunt bwcause i reported me not getting my game too much. Thats theyre fault not mine. ****** up Read full review ›
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