GameFly: I called and it said my call was not a number g...

A GameFly customer review by GetHuman user ~bucs all day from November 21st, 2017

Background on ~bucs all day's case

GetHuman: ~bucs all day - can you tell our other GameFly customers when your case took place?
~bucs all day: Yup. It was middle of the night, on November 13th.
GetHuman: Did you reach out to GameFly, and if so, how?
~bucs all day: I used the 888-986-6400 number I found for on the GetHuman GameFly customer phone number page I was on: GameFly Customer Service Phone Number
GetHuman: And which of these common GameFly customer issues best describes the reason you wanted to talk to them?
(Shows ~bucs all day a list of common GameFly problems)
~bucs all day: "Change order" was why I was trying to call.

~bucs all day's review of GameFly customer service

GetHuman: So how would you sum up your experience for GetHuman's GameFly customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bucs all day: I called and it said my call was not a number gamefly *****
GetHuman: Let's quantify your experience contacting GameFly. On a scale of 1 to 5, how easy is it go get help on a GameFly problem?
~bucs all day: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bucs all day: I'd give them a five out of five on communication.
GetHuman: And what about GameFly's ability to quickly and effectively address your problem?
~bucs all day: For that I would say five out of five.
GetHuman: And finally- any advice for other GameFly customers?
~bucs all day: Call them early in the day or late. Don't forget any personal or account information you might need for GameFly to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bucs all day taken from his GameFly customer service problem that occurred on November 13th, 2017.

GameFly

3.11 of 5 stars | 63 reviews

~bucs all day's GameFly Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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