GameFly: LIKE WTF
A GameFly customer review by GetHuman user ~LIKE WTF from November 23rd, 2017
Background on ~LIKE WTF's case
GetHuman: ~LIKE WTF - can you tell our other GameFly customers when your case took place?
~LIKE WTF: Yeah. It was middle of the night, on November 17th.
GetHuman: Did you reach out to GameFly, and if so, how?
GetHuman: And which of these common GameFly customer issues best describes the reason you wanted to talk to them?
(Shows ~LIKE WTF a list of common GameFly problems)
~LIKE WTF: "Make a purchase" was why I was trying to call.
~LIKE WTF's review of GameFly customer service
GetHuman: So how would you sum up your experience for GetHuman's GameFly customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LIKE WTF: LIKE WTF
GetHuman: Let's quantify your experience contacting GameFly. On a scale of 1 to 5, how easy is it go get help on a GameFly problem?
~LIKE WTF: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LIKE WTF: I'd give them a five out of five on communication.
GetHuman: And what about GameFly's ability to quickly and effectively address your problem?
~LIKE WTF: For that I would say two out of five.
GetHuman: And finally- any advice for other GameFly customers?
~LIKE WTF: Call them early in the day or late. Don't forget any personal or account information you might need for GameFly to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~LIKE WTF taken from his GameFly customer service problem that occurred on November 17th, 2017.