GameStop.com: so i guess im just overdrawn now

A GameStop.com customer review by GetHuman user ~MH FAN BOY from November 26th, 2017

Background on ~MH FAN BOY's case

GetHuman: ~MH FAN BOY - can you tell our other GameStop.com customers when your case took place?
~MH FAN BOY: Yes. It was afternoon, on November 17th.
GetHuman: Did you reach out to GameStop.com, and if so, how?
~MH FAN BOY: I used a phone number I found on the GetHuman GameStop.com customer service contact info page: Contact GameStop.com Customer Service
GetHuman: And which of these common GameStop.com customer issues best describes the reason you wanted to talk to them?
(Shows ~MH FAN BOY a list of common GameStop.com problems)
~MH FAN BOY: "Make a purchase" was why I was trying to call.

~MH FAN BOY's review of GameStop.com customer service

GetHuman: So how would you sum up your experience for GetHuman's GameStop.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MH FAN BOY: so i guess im just overdrawn now
GetHuman: Let's quantify your experience contacting GameStop.com. On a scale of 1 to 5, how easy is it go get help on a GameStop.com problem?
~MH FAN BOY: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MH FAN BOY: I'd give them a one out of five on communication.
GetHuman: And what about GameStop.com's ability to quickly and effectively address your problem?
~MH FAN BOY: For that I would say three out of five.
GetHuman: And finally- any advice for other GameStop.com customers?
~MH FAN BOY: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for GameStop.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MH FAN BOY taken from his GameStop.com customer service problem that occurred on November 17th, 2017.

GameStop.com

1.14 of 5 stars | 57 reviews

~MH FAN BOY's GameStop.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like GameStop.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with GameStop.com in any way.

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