Garmin Customer Reviews

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Garmin Ratings Summary

SUPPORT QUALITY
2.9
OUT OF 5
COMMUNICATION
3.6
OUT OF 5
RESPONSIVENESS
30.8
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


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Recent Garmin Reviews 1 - 15 of 30

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 by teach - from 23 hrs ago

It was a long wait, but the outcome was very satisfactory! Read full review ›
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 by Anonymous - from 10 days ago

After 4 sets of instructions by email and my GPS still didn't work, it was a pleasure to work with a person and get live help. Read full review ›
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 by Carol - from 1 mo ago

She tried to be helpful, but needed to troubleshoot device. Still having problem, but now we know we may have to return. Read full review ›
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 by cvaughan - from 1 mo ago

I opted not to wait the 30-35 minutes projected on the automated answer Read full review ›
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 by carolinakh - from 5 mos ago

Kimila Turner was awesome - friendly, yet professional and so helpful. She had my problem solved in no time and taught me more about my G Read full review ›
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 by rabbitz - from 5 mos ago

Waited for about 30 minutes on hold and then got hung up on at 7 PM -- closing time, perhaps? Ridiculous! I cannot believe the run-around I Read full review ›
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 by Anonymous - from 9 mos ago

fantastic service! Read full review ›
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 by Anonymous - from 11 mos ago

Garmin is AWESOME! Read full review ›
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 by mujonny - from 1 yr ago

Answered my questions adequately. Read full review ›
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 by JoeBoo60046 - from 1 yr ago

Paid money for lifetime updates, unavailable to download. Sent them the xml files as request. Still does not display maps to download. Go Read full review ›
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 by Anonymous - from 1 yr ago

long wait but decent service Read full review ›
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 by Anonymous - from 1 yr ago

I gave up on 1 800 800 1020. I only got a person b/c I called the Corporate President's office, which for some strange reason is tied to a c Read full review ›
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 by amigo - from 1 yr ago

no help. Person asked questions didn't listen to my answers and then disconnected. Read full review ›
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 by Anonymous - from 1 yr ago

Garmin is crap. They sell you a GPS and in the first week it starts saying that the system software is missing. All they say is sorry and th Read full review ›
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 by Anonymous - from 1 yr ago

Slow! Read full review ›
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