Gateway Computers Customer Reviews

“If you don't have a current serial number for a Gateway product, they make it impossible to talk to a live person. What terrible customer s” Read full review ›

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by Gateway to hell - from 11 mos ago

“Gateway computers are truly terrible products. I've owned a laptop from them for only 6 months, I now can not use it. Tech support told me t” Read full review ›

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by harryj - from 1 yr ago

“Our 5000 series laptop has operated dreadfully slow since day one 4 years ago. No amount of support, adding RAM, etc., has had any effect. T” Read full review ›

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by Anonymous - from 1 yr ago

“couldn't get past computer prompts to ever get to customer service” Read full review ›

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by Anonymous - from 1 yr ago

“never got out of computer prompts to get to customer service” Read full review ›

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by Anonymous - from 1 yr ago

“Terrible service. I only needed details of a warranty (3 yr premium), which should be on their website but isn't, but they will not even giv” Read full review ›

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by johnf2 - from 1 yr ago

“Couldn't understand because of accent. Loud noise in background made hearing even worse. Promised resolution in 5-10 Days. They must have ” Read full review ›

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by Youll_never_guess - from 1 yr ago

“I was never connected to a person. The recording demanded all kinds of information, and then hung up on me. I tried reptedly to find an othe” Read full review ›

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by barry - from 1 yr ago

“communication was as expected (outsourced to India), but time to wait was great and solution was reasonable.” Read full review ›

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by rknowles76 - from 2 yrs ago

“Could not get a person to talk to gateway products are good but the service is real bad.” Read full review ›

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by Anonymous - from 2 yrs ago

“I will never buy a Gateway again! The service is horriable! you can not even speak to an agent if you need help that is a load of crap!” Read full review ›

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by dovesk - from 2 yrs ago

“Without your SSIN number you can not speak to an agent. I found that really hard to do when my computer had the blue screen and just wanted ” Read full review ›

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by Anonymous - from 2 yrs ago

“Without a serial number you cannot speak with an agent.” Read full review ›

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by ceej - from 2 yrs ago

“Absolutely useless” Read full review ›

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by consumer report - from 2 yrs ago

“No help @ all. Refers you to tech support for charges to your bank account” Read full review ›

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