Gateway Computers: you have the money for * pc, and I have * simpl...
A Gateway Computers customer review by GetHuman user ~Jan Baker.Freeman from November 19th, 2017
Background on ~Jan Baker.Freeman's case
GetHuman: ~Jan Baker.Freeman - can you tell our other Gateway Computers customers when your case took place?
~Jan Baker.Freeman: Yeah. It was afternoon, on November 16th.
GetHuman: Did you reach out to Gateway Computers, and if so, how?
GetHuman: And which of these common Gateway Computers customer issues best describes the reason you wanted to talk to them?
(Shows ~Jan Baker.Freeman a list of common Gateway Computers problems)
~Jan Baker.Freeman: "Complaint" was why I was trying to call.
~Jan Baker.Freeman's review of Gateway Computers customer service
GetHuman: So how would you sum up your experience for GetHuman's Gateway Computers customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jan Baker.Freeman: you have the money for * pc, and I have * simple questions, but as you will not answer them, I guess I will return them. *** *** ****
GetHuman: Let's quantify your experience contacting Gateway Computers. On a scale of 1 to 5, how easy is it go get help on a Gateway Computers problem?
~Jan Baker.Freeman: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jan Baker.Freeman: I'd give them a four out of five on communication.
GetHuman: And what about Gateway Computers's ability to quickly and effectively address your problem?
~Jan Baker.Freeman: For that I would say three out of five.
GetHuman: And finally- any advice for other Gateway Computers customers?
~Jan Baker.Freeman: Call them early in the day or late. Don't forget any personal or account information you might need for Gateway Computers to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jan Baker.Freeman taken from his Gateway Computers customer service problem that occurred on November 16th, 2017.