Gerber Products Company: The csr was very helpful and resolved my issue...
A Gerber Products Company customer review by GetHuman user ~mavsmom from November 18th, 2017
Background on ~mavsmom's case
GetHuman: ~mavsmom - can you tell our other Gerber Products Company customers when your case took place?
~mavsmom: Yeah. It was late at night, on November 9th.
GetHuman: Did you reach out to Gerber Products Company, and if so, how?
GetHuman: And which of these common Gerber Products Company customer issues best describes the reason you wanted to talk to them?
(Shows ~mavsmom a list of common Gerber Products Company problems)
~mavsmom: "Complaint" was why I was trying to call.
~mavsmom's review of Gerber Products Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Gerber Products Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mavsmom: The csr was very helpful and resolved my issue to my satisfaction.
GetHuman: Let's quantify your experience contacting Gerber Products Company. On a scale of 1 to 5, how easy is it go get help on a Gerber Products Company problem?
~mavsmom: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mavsmom: I'd give them a one out of five on communication.
GetHuman: And what about Gerber Products Company's ability to quickly and effectively address your problem?
~mavsmom: For that I would say four out of five.
GetHuman: And finally- any advice for other Gerber Products Company customers?
~mavsmom: Call them early in the day or late. Don't forget any personal or account information you might need for Gerber Products Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mavsmom taken from his Gerber Products Company customer service problem that occurred on November 9th, 2017.
Gerber Products Company
1.00 of 5 stars | 4 reviews
~mavsmom's Gerber Products Company Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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