Gillette: Very prompt and helpful representative (Kyle...
A Gillette customer review by GetHuman user ~Heatmiser 22 from November 26th, 2017
Background on ~Heatmiser 22's case
GetHuman: ~Heatmiser 22 - can you tell our other Gillette customers when your case took place?
~Heatmiser 22: Yup. It was late at night, on November 20th.
GetHuman: Did you reach out to Gillette, and if so, how?
GetHuman: And which of these common Gillette customer issues best describes the reason you wanted to talk to them?
(Shows ~Heatmiser 22 a list of common Gillette problems)
~Heatmiser 22: "Returns" was why I was trying to call.
~Heatmiser 22's review of Gillette customer service
GetHuman: So how would you sum up your experience for GetHuman's Gillette customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Heatmiser 22: Very prompt and helpful representative (Kyle). My problem was resolved in about * minutes.
GetHuman: Let's quantify your experience contacting Gillette. On a scale of 1 to 5, how easy is it go get help on a Gillette problem?
~Heatmiser 22: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Heatmiser 22: I'd give them a one out of five on communication.
GetHuman: And what about Gillette's ability to quickly and effectively address your problem?
~Heatmiser 22: For that I would say four out of five.
GetHuman: And finally- any advice for other Gillette customers?
~Heatmiser 22: Call them early in the day or late. Don't forget any personal or account information you might need for Gillette to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Heatmiser 22 taken from his Gillette customer service problem that occurred on November 20th, 2017.