Gillette Venus razorblades lost moisture bars o...
A Gillette customer review by GetHuman user GetHuman-405097 from November 17th, 2017
Background on GetHuman-405097's case
GetHuman: GetHuman-405097 - can you tell our other Gillette customers when your case took place?
GetHuman-405097: Yeah. It was morning, on November 13th.
GetHuman: Did you reach out to Gillette, and if so, how?
GetHuman: And which of these common Gillette customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-405097 a list of common Gillette problems)
GetHuman-405097: "Repairs" was why I was trying to call.
GetHuman-405097's review of Gillette customer service
GetHuman: So how would you sum up your experience for GetHuman's Gillette customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-405097: Gillette Venus razorblades lost moisture bars on the first stroke. Called and within * minutes, they sent out a coupon for a replacement pack in the mail.
GetHuman: Let's quantify your experience contacting Gillette. On a scale of 1 to 5, how easy is it go get help on a Gillette problem?
GetHuman-405097: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-405097: I'd give them a two out of five on communication.
GetHuman: And what about Gillette's ability to quickly and effectively address your problem?
GetHuman-405097: For that I would say one out of five.
GetHuman: And finally- any advice for other Gillette customers?
GetHuman-405097: Call them early in the day or late. Don't forget any personal or account information you might need for Gillette to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-405097 taken from his Gillette customer service problem that occurred on November 13th, 2017.