GlaxoSmithKline: Says it is a **** number, and it IS NOT!!!
A GlaxoSmithKline customer review by GetHuman user ~DFMicki from November 24th, 2017
Background on ~DFMicki's case
GetHuman: ~DFMicki - can you tell our other GlaxoSmithKline customers when your case took place?
~DFMicki: Yes. It was late at night, on November 16th.
GetHuman: Did you reach out to GlaxoSmithKline, and if so, how?
GetHuman: And which of these common GlaxoSmithKline customer issues best describes the reason you wanted to talk to them?
(Shows ~DFMicki a list of common GlaxoSmithKline problems)
~DFMicki: "None of those really matches why I wanted to call GlaxoSmithKline that day." was why I was trying to call.
~DFMicki's review of GlaxoSmithKline customer service
GetHuman: So how would you sum up your experience for GetHuman's GlaxoSmithKline customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DFMicki: Says it is a **** number, and it IS NOT!!!
GetHuman: Let's quantify your experience contacting GlaxoSmithKline. On a scale of 1 to 5, how easy is it go get help on a GlaxoSmithKline problem?
~DFMicki: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DFMicki: I'd give them a one out of five on communication.
GetHuman: And what about GlaxoSmithKline's ability to quickly and effectively address your problem?
~DFMicki: For that I would say five out of five.
GetHuman: And finally- any advice for other GlaxoSmithKline customers?
~DFMicki: Call them early in the day or late. Don't forget any personal or account information you might need for GlaxoSmithKline to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DFMicki taken from his GlaxoSmithKline customer service problem that occurred on November 16th, 2017.