Globe Life Insurance: cancelled ALL * of my Policies I had for * yrs...
A Globe Life Insurance customer review by GetHuman user ~BAD SERVICE from November 20th, 2017
Background on ~BAD SERVICE's case
GetHuman: ~BAD SERVICE - can you tell our other Globe Life Insurance customers when your case took place?
~BAD SERVICE: Yup. It was evening, on November 10th.
GetHuman: Did you reach out to Globe Life Insurance, and if so, how?
GetHuman: And which of these common Globe Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~BAD SERVICE a list of common Globe Life Insurance problems)
~BAD SERVICE: "Overcharge/Strange charge" was why I was trying to call.
~BAD SERVICE's review of Globe Life Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BAD SERVICE: cancelled ALL * of my Policies I had for * yrs, Because of BAD COMMUNICATION just * PAY MY BILL,Hung up on * times
GetHuman: Let's quantify your experience contacting Globe Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Globe Life Insurance problem?
~BAD SERVICE: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BAD SERVICE: I'd give them a four out of five on communication.
GetHuman: And what about Globe Life Insurance's ability to quickly and effectively address your problem?
~BAD SERVICE: For that I would say one out of five.
GetHuman: And finally- any advice for other Globe Life Insurance customers?
~BAD SERVICE: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BAD SERVICE taken from his Globe Life Insurance customer service problem that occurred on November 10th, 2017.