Globe Life Insurance: I have never dealt with an ins, co, that has s...
A Globe Life Insurance customer review by GetHuman user ~disgruntled customer from November 23rd, 2017
Background on ~disgruntled customer's case
GetHuman: ~disgruntled customer - can you tell our other Globe Life Insurance customers when your case took place?
~disgruntled customer: Yes I can. It was afternoon, on November 16th.
GetHuman: Did you reach out to Globe Life Insurance, and if so, how?
GetHuman: And which of these common Globe Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~disgruntled customer a list of common Globe Life Insurance problems)
~disgruntled customer: "Change my policy" was why I was trying to call.
~disgruntled customer's review of Globe Life Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disgruntled customer: I have never dealt with an ins, co, that has such a lon wait time. I waited ** minutes and then hung up. Have you listened to the voice on the recording. It is very grating to listen to. Yyou need more customer service reps or something. Your service stinks!!!!!!!!!!!!!!!!!!!!!!!!
GetHuman: Let's quantify your experience contacting Globe Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Globe Life Insurance problem?
~disgruntled customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disgruntled customer: I'd give them a five out of five on communication.
GetHuman: And what about Globe Life Insurance's ability to quickly and effectively address your problem?
~disgruntled customer: For that I would say three out of five.
GetHuman: And finally- any advice for other Globe Life Insurance customers?
~disgruntled customer: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disgruntled customer taken from his Globe Life Insurance customer service problem that occurred on November 16th, 2017.