Globe Life Insurance: Never did get to talk to anybody.Your customer...
A Globe Life Insurance customer review by GetHuman user ~Johnny Aleman from November 23rd, 2017
Background on ~Johnny Aleman's case
GetHuman: ~Johnny Aleman - can you tell our other Globe Life Insurance customers when your case took place?
~Johnny Aleman: Yes I can. It was afternoon, on November 21st.
GetHuman: Did you reach out to Globe Life Insurance, and if so, how?
GetHuman: And which of these common Globe Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Johnny Aleman a list of common Globe Life Insurance problems)
~Johnny Aleman: "Renew coverage" was why I was trying to call.
~Johnny Aleman's review of Globe Life Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Johnny Aleman: Never did get to talk to anybody.Your customer service *****.Can you call me at ***-***-****.I am a policy holder of * policies from Globe.Dont make me cancell everything.
GetHuman: Let's quantify your experience contacting Globe Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Globe Life Insurance problem?
~Johnny Aleman: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Johnny Aleman: I'd give them a five out of five on communication.
GetHuman: And what about Globe Life Insurance's ability to quickly and effectively address your problem?
~Johnny Aleman: For that I would say two out of five.
GetHuman: And finally- any advice for other Globe Life Insurance customers?
~Johnny Aleman: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Johnny Aleman taken from his Globe Life Insurance customer service problem that occurred on November 21st, 2017.