Globe Life Insurance: DO NOT place yourself on hold with the claims d...
A Globe Life Insurance customer review by GetHuman user ~I Love You Dad from November 23rd, 2017
Background on ~I Love You Dad's case
GetHuman: ~I Love You Dad - can you tell our other Globe Life Insurance customers when your case took place?
~I Love You Dad: Yeah. It was afternoon, on November 20th.
GetHuman: Did you reach out to Globe Life Insurance, and if so, how?
GetHuman: And which of these common Globe Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~I Love You Dad a list of common Globe Life Insurance problems)
~I Love You Dad: "Coverage question" was why I was trying to call.
~I Love You Dad's review of Globe Life Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I Love You Dad: DO NOT place yourself on hold with the claims department. Navigate to new sales or use the call back instead. You WILL NOT get through otherwise. Claim was processed within a couple of minutes. Very courteous. Further processing of claim for documentation and approval is in progress so I can't speak for that yet.
GetHuman: Let's quantify your experience contacting Globe Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Globe Life Insurance problem?
~I Love You Dad: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I Love You Dad: I'd give them a five out of five on communication.
GetHuman: And what about Globe Life Insurance's ability to quickly and effectively address your problem?
~I Love You Dad: For that I would say four out of five.
GetHuman: And finally- any advice for other Globe Life Insurance customers?
~I Love You Dad: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I Love You Dad taken from his Globe Life Insurance customer service problem that occurred on November 20th, 2017.