Globe Life Insurance: all agents are busy, Globe needs someone ( live...

A Globe Life Insurance customer review by GetHuman user ~walnut lawn funeral home from November 25th, 2017

Background on ~walnut lawn funeral home's case

GetHuman: ~walnut lawn funeral home - can you tell our other Globe Life Insurance customers when your case took place?
~walnut lawn funeral home: Yup. It was morning, on November 20th.
GetHuman: Did you reach out to Globe Life Insurance, and if so, how?
~walnut lawn funeral home: I used the 800-654-5433 number I found for on the GetHuman Globe Life Insurance customer phone number page I was on: Globe Life Insurance Customer Service Phone Number
GetHuman: And which of these common Globe Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~walnut lawn funeral home a list of common Globe Life Insurance problems)
~walnut lawn funeral home: "Claims" was why I was trying to call.

~walnut lawn funeral home's review of Globe Life Insurance customer service

GetHuman: So how would you sum up your experience for GetHuman's Globe Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~walnut lawn funeral home: all agents are busy, Globe needs someone ( live) to answer the phone, not an automated system. no wonder people dont buy life insurance.
GetHuman: Let's quantify your experience contacting Globe Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Globe Life Insurance problem?
~walnut lawn funeral home: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~walnut lawn funeral home: I'd give them a one out of five on communication.
GetHuman: And what about Globe Life Insurance's ability to quickly and effectively address your problem?
~walnut lawn funeral home: For that I would say five out of five.
GetHuman: And finally- any advice for other Globe Life Insurance customers?
~walnut lawn funeral home: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~walnut lawn funeral home taken from his Globe Life Insurance customer service problem that occurred on November 20th, 2017.

Globe Life Insurance

3.11 of 5 stars | 77 reviews

~walnut lawn funeral home's Globe Life Insurance Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Globe Life Insurance, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Globe Life Insurance in any way.

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