Globe Telecom: sana matagangal o makulong ang mga installer ng...
A Globe Telecom customer review by GetHuman user ~john esguera from November 19th, 2017
Background on ~john esguera's case
GetHuman: ~john esguera - can you tell our other Globe Telecom customers when your case took place?
~john esguera: Yeah. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Globe Telecom, and if so, how?
GetHuman: And which of these common Globe Telecom customer issues best describes the reason you wanted to talk to them?
(Shows ~john esguera a list of common Globe Telecom problems)
~john esguera: "Overcharge/Strange charge" was why I was trying to call.
~john esguera's review of Globe Telecom customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Telecom customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~john esguera: sana matagangal o makulong ang mga installer ng globe sa taguig na ang pangalan ay henry santos,hermel santos,vladimir rongavilla,at isang nagngangalang "RUSO " moreno,nagbebenta sila ng wimax internet sa halagang ****php hangan ****php walangmonthly bill,,take note matagal na nila tong ginagawa halos * taon na,,nasa isang contarctr pa sila ng globe BMIL teleserv ngaun nasa phonet naman sila,,sana naman tangalin na sa work to or makulong sila,puntahan nyo sila sa mga bahay nila para mapatunayan nyo sila mismo may internet sa bahay .....grabe sana naman aksyunan to ng globe
GetHuman: Let's quantify your experience contacting Globe Telecom. On a scale of 1 to 5, how easy is it go get help on a Globe Telecom problem?
~john esguera: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~john esguera: I'd give them a three out of five on communication.
GetHuman: And what about Globe Telecom's ability to quickly and effectively address your problem?
~john esguera: For that I would say one out of five.
GetHuman: And finally- any advice for other Globe Telecom customers?
~john esguera: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Telecom to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~john esguera taken from his Globe Telecom customer service problem that occurred on November 11th, 2017.