Go Smart Mobile: not to good i cant pay my bill

A Go Smart Mobile customer review by GetHuman user GetHuman-72912 from November 22nd, 2017

Background on GetHuman-72912's case

GetHuman: GetHuman-72912 - can you tell our other Go Smart Mobile customers when your case took place?
GetHuman-72912: Yeah. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Go Smart Mobile, and if so, how?
GetHuman-72912: I used the 877-582-7788 number I found for on the GetHuman Go Smart Mobile customer phone number page I was on: Go Smart Mobile Customer Service Phone Number
GetHuman: And which of these common Go Smart Mobile customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-72912 a list of common Go Smart Mobile problems)
GetHuman-72912: "Cancel service" was why I was trying to call.

GetHuman-72912's review of Go Smart Mobile customer service

GetHuman: So how would you sum up your experience for GetHuman's Go Smart Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-72912: not to good i cant pay my bill
GetHuman: Let's quantify your experience contacting Go Smart Mobile. On a scale of 1 to 5, how easy is it go get help on a Go Smart Mobile problem?
GetHuman-72912: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-72912: I'd give them a one out of five on communication.
GetHuman: And what about Go Smart Mobile's ability to quickly and effectively address your problem?
GetHuman-72912: For that I would say four out of five.
GetHuman: And finally- any advice for other Go Smart Mobile customers?
GetHuman-72912: Call them early in the day or late. Don't forget any personal or account information you might need for Go Smart Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-72912 taken from his Go Smart Mobile customer service problem that occurred on November 13th, 2017.

Go Smart Mobile

1.33 of 5 stars | 36 reviews

GetHuman-72912's Go Smart Mobile Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Go Smart Mobile, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Go Smart Mobile in any way.

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