GoDaddy: they don't provide email support, asked me to r...
A GoDaddy customer review by GetHuman user ~Saudi Arabia from November 25th, 2017
Background on ~Saudi Arabia's case
GetHuman: ~Saudi Arabia - can you tell our other GoDaddy customers when your case took place?
~Saudi Arabia: Yes I can. It was evening, on November 21st.
GetHuman: Did you reach out to GoDaddy, and if so, how?
GetHuman: And which of these common GoDaddy customer issues best describes the reason you wanted to talk to them?
(Shows ~Saudi Arabia a list of common GoDaddy problems)
~Saudi Arabia: "Technical support" was why I was trying to call.
~Saudi Arabia's review of GoDaddy customer service
GetHuman: So how would you sum up your experience for GetHuman's GoDaddy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Saudi Arabia: they don't provide email support, asked me to refer knowledge base or to call them, compared to them name.com is much better in support.
GetHuman: Let's quantify your experience contacting GoDaddy. On a scale of 1 to 5, how easy is it go get help on a GoDaddy problem?
~Saudi Arabia: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Saudi Arabia: I'd give them a four out of five on communication.
GetHuman: And what about GoDaddy's ability to quickly and effectively address your problem?
~Saudi Arabia: For that I would say five out of five.
GetHuman: And finally- any advice for other GoDaddy customers?
~Saudi Arabia: Call them early in the day or late. Don't forget any personal or account information you might need for GoDaddy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Saudi Arabia taken from his GoDaddy customer service problem that occurred on November 21st, 2017.