Golden One Credit Union: I have made four deposits in the past ** hours...

A Golden One Credit Union customer review by GetHuman user GetHuman-71821 from November 24th, 2017

Background on GetHuman-71821's case

GetHuman: GetHuman-71821 - can you tell our other Golden One Credit Union customers when your case took place?
GetHuman-71821: Sure. It was morning, on November 20th.
GetHuman: Did you reach out to Golden One Credit Union, and if so, how?
GetHuman-71821: I used the 877-465-3361 number I found for on the GetHuman Golden One Credit Union customer phone number page I was on: Golden One Credit Union Customer Service Phone Number
GetHuman: And which of these common Golden One Credit Union customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-71821 a list of common Golden One Credit Union problems)
GetHuman-71821: "Setup an account" was why I was trying to call.

GetHuman-71821's review of Golden One Credit Union customer service

GetHuman: So how would you sum up your experience for GetHuman's Golden One Credit Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-71821: I have made four deposits in the past ** hours. They have not posted them and I can't draw money out. They show deposits. I can't contact any one to resolve this. I will remove my money and business from them. Five years with them and auto deposit.
GetHuman: Let's quantify your experience contacting Golden One Credit Union. On a scale of 1 to 5, how easy is it go get help on a Golden One Credit Union problem?
GetHuman-71821: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-71821: I'd give them a five out of five on communication.
GetHuman: And what about Golden One Credit Union's ability to quickly and effectively address your problem?
GetHuman-71821: For that I would say five out of five.
GetHuman: And finally- any advice for other Golden One Credit Union customers?
GetHuman-71821: Call them early in the day or late. Don't forget any personal or account information you might need for Golden One Credit Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-71821 taken from his Golden One Credit Union customer service problem that occurred on November 20th, 2017.

Golden One Credit Union

4.50 of 5 stars | 15 reviews

GetHuman-71821's Golden One Credit Union Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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