Goodyear Tire: Worthless
A Goodyear Tire customer review by GetHuman user GetHuman-286012 from November 15th, 2017
Background on GetHuman-286012's case
GetHuman: GetHuman-286012 - can you tell our other Goodyear Tire customers when your case took place?
GetHuman-286012: Yeah. It was evening, on November 9th.
GetHuman: Did you reach out to Goodyear Tire, and if so, how?
GetHuman: And which of these common Goodyear Tire customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-286012 a list of common Goodyear Tire problems)
GetHuman-286012: "Returns" was why I was trying to call.
GetHuman-286012's review of Goodyear Tire customer service
GetHuman: So how would you sum up your experience for GetHuman's Goodyear Tire customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-286012: Worthless
GetHuman: Let's quantify your experience contacting Goodyear Tire. On a scale of 1 to 5, how easy is it go get help on a Goodyear Tire problem?
GetHuman-286012: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-286012: I'd give them a one out of five on communication.
GetHuman: And what about Goodyear Tire's ability to quickly and effectively address your problem?
GetHuman-286012: For that I would say one out of five.
GetHuman: And finally- any advice for other Goodyear Tire customers?
GetHuman-286012: Call them early in the day or late. Don't forget any personal or account information you might need for Goodyear Tire to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-286012 taken from his Goodyear Tire customer service problem that occurred on November 9th, 2017.