Google Play: That was helpful so much and efficient, thanks a lot.
A Google Play customer review by GetHuman user ~Ahmed Mamdouh from November 25th, 2017
Background on ~Ahmed Mamdouh's case
GetHuman: ~Ahmed Mamdouh - can you tell our other Google Play customers when your case took place?
~Ahmed Mamdouh: Yeah. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Google Play, and if so, how?
GetHuman: And which of these common Google Play customer issues best describes the reason you wanted to talk to them?
(Shows ~Ahmed Mamdouh a list of common Google Play problems)
~Ahmed Mamdouh: "Technical Support" was why I was trying to call.
~Ahmed Mamdouh's review of Google Play customer service
GetHuman: So how would you sum up your experience for GetHuman's Google Play customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ahmed Mamdouh: That was helpful so much and efficient, thanks a lot.
GetHuman: Let's quantify your experience contacting Google Play. On a scale of 1 to 5, how easy is it go get help on a Google Play problem?
~Ahmed Mamdouh: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ahmed Mamdouh: I'd give them a two out of five on communication.
GetHuman: And what about Google Play's ability to quickly and effectively address your problem?
~Ahmed Mamdouh: For that I would say five out of five.
GetHuman: And finally- any advice for other Google Play customers?
~Ahmed Mamdouh: Call them early in the day or late. Don't forget any personal or account information you might need for Google Play to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ahmed Mamdouh taken from his Google Play customer service problem that occurred on November 21st, 2017.