Google Play: He made me do some of the work myself, but was...
A Google Play customer review by GetHuman user ~Love Archos from November 27th, 2017
Background on ~Love Archos's case
GetHuman: ~Love Archos - can you tell our other Google Play customers when your case took place?
~Love Archos: Yeah. It was afternoon, on November 24th.
GetHuman: Did you reach out to Google Play, and if so, how?
GetHuman: And which of these common Google Play customer issues best describes the reason you wanted to talk to them?
(Shows ~Love Archos a list of common Google Play problems)
~Love Archos: "Technical Support" was why I was trying to call.
~Love Archos's review of Google Play customer service
GetHuman: So how would you sum up your experience for GetHuman's Google Play customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Love Archos: He made me do some of the work myself, but was very nice and helpful.
GetHuman: Let's quantify your experience contacting Google Play. On a scale of 1 to 5, how easy is it go get help on a Google Play problem?
~Love Archos: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Love Archos: I'd give them a three out of five on communication.
GetHuman: And what about Google Play's ability to quickly and effectively address your problem?
~Love Archos: For that I would say five out of five.
GetHuman: And finally- any advice for other Google Play customers?
~Love Archos: Call them early in the day or late. Don't forget any personal or account information you might need for Google Play to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Love Archos taken from his Google Play customer service problem that occurred on November 24th, 2017.