Google Pay: They are stupid and don't solve anything all th...
A Google Pay customer review by GetHuman user ~Frustrated with W from November 22nd, 2017
Background on ~Frustrated with W's case
GetHuman: ~Frustrated with W - can you tell our other Google Pay customers when your case took place?
~Frustrated with W: Yup. It was late at night, on November 17th.
GetHuman: Did you reach out to Google Pay, and if so, how?
GetHuman: And which of these common Google Pay customer issues best describes the reason you wanted to talk to them?
(Shows ~Frustrated with W a list of common Google Pay problems)
~Frustrated with W: "Refund a Charge" was why I was trying to call.
~Frustrated with W's review of Google Pay customer service
GetHuman: So how would you sum up your experience for GetHuman's Google Pay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frustrated with W: They are stupid and don't solve anything all they do is tell you what you already know, you can't file a claim, unlike other cards if u use Ur card anywher that merchant has the right to use or hsrge your card with or without your permissionpermissionn the future since u gave them your information at one time, wallet will jot. Process claims if ubecer used your card at that merchants website.
GetHuman: Let's quantify your experience contacting Google Pay. On a scale of 1 to 5, how easy is it go get help on a Google Pay problem?
~Frustrated with W: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frustrated with W: I'd give them a four out of five on communication.
GetHuman: And what about Google Pay's ability to quickly and effectively address your problem?
~Frustrated with W: For that I would say five out of five.
GetHuman: And finally- any advice for other Google Pay customers?
~Frustrated with W: Call them early in the day or late. Don't forget any personal or account information you might need for Google Pay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frustrated with W taken from his Google Pay customer service problem that occurred on November 17th, 2017.