Google: THERE SHOULD BE A WAY TO AT LEAST CONTACT GOOGL...
A Google customer review by GetHuman user ~JEY SMITH from November 24th, 2017
Background on ~JEY SMITH's case
GetHuman: ~JEY SMITH - can you tell our other Google customers when your case took place?
~JEY SMITH: Yeah. It was morning, on November 17th.
GetHuman: Did you reach out to Google, and if so, how?
GetHuman: And which of these common Google customer issues best describes the reason you wanted to talk to them?
(Shows ~JEY SMITH a list of common Google problems)
~JEY SMITH: "Remove review" was why I was trying to call.
~JEY SMITH's review of Google customer service
GetHuman: So how would you sum up your experience for GetHuman's Google customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JEY SMITH: THERE SHOULD BE A WAY TO AT LEAST CONTACT GOOGLE VIA EMAIL..
GetHuman: Let's quantify your experience contacting Google. On a scale of 1 to 5, how easy is it go get help on a Google problem?
~JEY SMITH: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JEY SMITH: I'd give them a one out of five on communication.
GetHuman: And what about Google's ability to quickly and effectively address your problem?
~JEY SMITH: For that I would say three out of five.
GetHuman: And finally- any advice for other Google customers?
~JEY SMITH: Call them early in the day or late. Don't forget any personal or account information you might need for Google to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JEY SMITH taken from his Google customer service problem that occurred on November 17th, 2017.