tolong akun google saya di hack kemarin siang p...
A Google customer review by GetHuman user ~bayu dirgantara from November 24th, 2017
Background on ~bayu dirgantara's case
GetHuman: ~bayu dirgantara - can you tell our other Google customers when your case took place?
~bayu dirgantara: Yup. It was afternoon, on November 14th.
GetHuman: Did you reach out to Google, and if so, how?
GetHuman: And which of these common Google customer issues best describes the reason you wanted to talk to them?
(Shows ~bayu dirgantara a list of common Google problems)
~bayu dirgantara: "Update Account Information" was why I was trying to call.
~bayu dirgantara's review of Google customer service
GetHuman: So how would you sum up your experience for GetHuman's Google customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bayu dirgantara: tolong akun google saya di hack kemarin siang pukul **.**...semua pasword telah di rubah oleh hacker...tolong bantuan nya terima kasih
GetHuman: Let's quantify your experience contacting Google. On a scale of 1 to 5, how easy is it go get help on a Google problem?
~bayu dirgantara: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bayu dirgantara: I'd give them a one out of five on communication.
GetHuman: And what about Google's ability to quickly and effectively address your problem?
~bayu dirgantara: For that I would say four out of five.
GetHuman: And finally- any advice for other Google customers?
~bayu dirgantara: Call them early in the day or late. Don't forget any personal or account information you might need for Google to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bayu dirgantara taken from his Google customer service problem that occurred on November 14th, 2017.