I need to talk with a human being at Google*Why...
A Google customer review by GetHuman user ~frustrated with Google from November 26th, 2017
Background on ~frustrated with Google's case
GetHuman: ~frustrated with Google - can you tell our other Google customers when your case took place?
~frustrated with Google: Yeah. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Google, and if so, how?
GetHuman: And which of these common Google customer issues best describes the reason you wanted to talk to them?
(Shows ~frustrated with Google a list of common Google problems)
~frustrated with Google: "Technical support" was why I was trying to call.
~frustrated with Google's review of Google customer service
GetHuman: So how would you sum up your experience for GetHuman's Google customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~frustrated with Google: I need to talk with a human being at Google*Why is that so hard to do?
GetHuman: Let's quantify your experience contacting Google. On a scale of 1 to 5, how easy is it go get help on a Google problem?
~frustrated with Google: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~frustrated with Google: I'd give them a five out of five on communication.
GetHuman: And what about Google's ability to quickly and effectively address your problem?
~frustrated with Google: For that I would say one out of five.
GetHuman: And finally- any advice for other Google customers?
~frustrated with Google: Call them early in the day or late. Don't forget any personal or account information you might need for Google to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~frustrated with Google taken from his Google customer service problem that occurred on November 21st, 2017.