Green Dot: very nice.I *will have to see if I get my money...

A Green Dot customer review by GetHuman user ~Tama Brady from November 23rd, 2017

Background on ~Tama Brady's case

GetHuman: ~Tama Brady - can you tell our other Green Dot customers when your case took place?
~Tama Brady: Yes. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Green Dot, and if so, how?
~Tama Brady: I used the 866-795-7597 number I found for on the GetHuman Green Dot customer phone number page I was on: Green Dot Customer Service Phone Number
GetHuman: And which of these common Green Dot customer issues best describes the reason you wanted to talk to them?
(Shows ~Tama Brady a list of common Green Dot problems)
~Tama Brady: "Recover Account" was why I was trying to call.

~Tama Brady's review of Green Dot customer service

GetHuman: So how would you sum up your experience for GetHuman's Green Dot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tama Brady: very nice.I *will have to see if I get my moneyon oct.* as they said
GetHuman: Let's quantify your experience contacting Green Dot. On a scale of 1 to 5, how easy is it go get help on a Green Dot problem?
~Tama Brady: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tama Brady: I'd give them a three out of five on communication.
GetHuman: And what about Green Dot's ability to quickly and effectively address your problem?
~Tama Brady: For that I would say four out of five.
GetHuman: And finally- any advice for other Green Dot customers?
~Tama Brady: Call them early in the day or late. Don't forget any personal or account information you might need for Green Dot to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tama Brady taken from his Green Dot customer service problem that occurred on November 15th, 2017.

Green Dot

1.48 of 5 stars | 352 reviews

~Tama Brady's Green Dot Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Green Dot, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Green Dot in any way.

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