Green Dot: all i wanted was to check my ******* balance, g...

A Green Dot customer review by GetHuman user ~fuck you greendot from November 26th, 2017

Background on ~fuck you greendot's case

GetHuman: ~fuck you greendot - can you tell our other Green Dot customers when your case took place?
~fuck you greendot: Yes. It was afternoon, on November 21st.
GetHuman: Did you reach out to Green Dot, and if so, how?
~fuck you greendot: I used the 866-795-7597 number I found for on the GetHuman Green Dot customer phone number page I was on: Green Dot Customer Service Phone Number
GetHuman: And which of these common Green Dot customer issues best describes the reason you wanted to talk to them?
(Shows ~fuck you greendot a list of common Green Dot problems)
~fuck you greendot: "Pay bill" was why I was trying to call.

~fuck you greendot's review of Green Dot customer service

GetHuman: So how would you sum up your experience for GetHuman's Green Dot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fuck you greendot: all i wanted was to check my ******* balance, got the card as a gift, the poor gifter is out money. ******* thieves
GetHuman: Let's quantify your experience contacting Green Dot. On a scale of 1 to 5, how easy is it go get help on a Green Dot problem?
~fuck you greendot: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fuck you greendot: I'd give them a three out of five on communication.
GetHuman: And what about Green Dot's ability to quickly and effectively address your problem?
~fuck you greendot: For that I would say four out of five.
GetHuman: And finally- any advice for other Green Dot customers?
~fuck you greendot: Call them early in the day or late. Don't forget any personal or account information you might need for Green Dot to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fuck you greendot taken from his Green Dot customer service problem that occurred on November 21st, 2017.

Green Dot

1.48 of 5 stars | 352 reviews

~fuck you greendot's Green Dot Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Green Dot, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Green Dot in any way.

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