Greyhound Customer Reviews

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Greyhound Ratings Summary

SUPPORT QUALITY
1.9
OUT OF 5
COMMUNICATION
2.0
OUT OF 5
RESPONSIVENESS
17.8
MINUTES - AVERAGE
OVERALL RATING
2.4
OUT OF 5


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Recent Greyhound Reviews 1 - 15 of 24

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 by Anonymous - from 19 days ago

Sorry we are just a call center we can't. Read full review ›
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 by Anonymous - from 1 mo ago

If this is customer service, you would be better off walking. They suck. Read full review ›
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 by manymouse - from 2 mos ago

The wait was small and I got someone immediately. Too bad that GreyHound wasn't as helpful... Read full review ›
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 by Max - from 3 mos ago

After waiting nearly a half hour, the person that answered couldn't help me at all or even transfer me to the person that could. Instead, sh Read full review ›
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 by Alex Melendez - from 4 mos ago

On Wed.Dec.28th of 2011, @ 11:36am I shipped a package from your El Paso,Tx. bus terminal to be shipped to Amarillo,Tx.station being ad vise Read full review ›
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 by realdeal - from 7 mos ago

I still cant get a refund for lost luggage that happened in June 2011. WHo is the CEO and his email so he knows his company sucks Read full review ›
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 by goorootooyoo - from 8 mos ago

Reps were borderline rude and totally uninterested. They had little knowledge of the product. This company DESPERATELY needs to clean hous Read full review ›
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 by Anonymous - from 8 mos ago

To be asked to pay a "specialist technician" for a question about a ticket you purchased is an insult. The phone does not allow you to talk Read full review ›
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 by ajs5545@yahoo.com - from 9 mos ago

well, its almost 5 days and we have no medications or clothing but it is ovious your company couldn't care less!! thanks for ruining our vac Read full review ›
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 by ajs5545@yahoo.com - from 9 mos ago

after 3 days no one has called about our missing bag!! my sons medication is in it but that seems of no concern to Greyhound!!now I can't ge Read full review ›
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 by Anonymous - from 10 mos ago

After waiting 18 minutes, the agent hung up on me when trying to look something up. Read full review ›
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 by Keith - from 10 mos ago

Could barely understand the rep. Had to ask to repeat everything 3-4 times.Then gave me information contradicting what I could see on the we Read full review ›
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 by Kylie - from 1 yr ago

The woman who answered did not seem to want to talk to me. Read full review ›
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 by mikahal - from 1 yr ago

run run run from greyhound. Most numbers are automated only, make you hold for a long time without ever answering or even do not answer at a Read full review ›
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 by tanfastyic - from 1 yr ago

excelent service Read full review ›
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