Greyhound: the agent was pleasant and efficient... *i...
A Greyhound customer review by GetHuman user ~kriket hollingsworth from November 22nd, 2017
Background on ~kriket hollingsworth's case
GetHuman: ~kriket hollingsworth - can you tell our other Greyhound customers when your case took place?
~kriket hollingsworth: Yes I can. It was morning, on November 18th.
GetHuman: Did you reach out to Greyhound, and if so, how?
GetHuman: And which of these common Greyhound customer issues best describes the reason you wanted to talk to them?
(Shows ~kriket hollingsworth a list of common Greyhound problems)
~kriket hollingsworth: "Change Booking" was why I was trying to call.
~kriket hollingsworth's review of Greyhound customer service
GetHuman: So how would you sum up your experience for GetHuman's Greyhound customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kriket hollingsworth: the agent was pleasant and efficient... *i appreciated his help
GetHuman: Let's quantify your experience contacting Greyhound. On a scale of 1 to 5, how easy is it go get help on a Greyhound problem?
~kriket hollingsworth: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kriket hollingsworth: I'd give them a five out of five on communication.
GetHuman: And what about Greyhound's ability to quickly and effectively address your problem?
~kriket hollingsworth: For that I would say two out of five.
GetHuman: And finally- any advice for other Greyhound customers?
~kriket hollingsworth: Call them early in the day or late. Don't forget any personal or account information you might need for Greyhound to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kriket hollingsworth taken from his Greyhound customer service problem that occurred on November 18th, 2017.